Отзывы о CRM OneBox
Igor Korzhan
2017-10-25
With the help of CRM, the system wanted to solve the problem of the sales chain. In OneBox it is convenient to implement automation, only there is no documentation.
Alexey
2017-10-25
The OneBox system deserves the attention of small and possibly medium-sized businesses. It requires further improvement (code, usability, management, technical support, sales, etc.) - there are many things that can be significantly strengthened and improved. There are some that need to be remade anew. The documentation, in general, is written satisfactorily, but there are significant issues in promotion and scaling (both you as a system and me as a user).
Andrey Kovaliv
2017-10-25
It's hard to sit down and work for a simple user. The girl showed the interface was confused. After three hours of configuration and communication with support, everything is clear) It's unclear why you will not make a demo for different business lines, it would be easier to explain to the customer. When choosing a system, the task was to find a management system for 4-5 people, collecting leads from the site, setting tasks, working together on documents, the customer base. The direction of tourism.
Yuri - KIVIK — advertising agency
2017-10-25
There is no feed-back in the system and there is not enough training material in elementary questions, but the promised functionality is pleasant. At work in OneBox ordered and formalized business processes.
Терещенко Роман - Moontime - online store of children's textiles
2017-10-25
При выборе системы интересовали чет и анализ лида/заказа, учет ДС, анализ конверсий по источникам, учет прибыли . Отсановились на OneBox, так как показалась наиболее продвинутой системой.
Budliansky Timur - Agrotec
2017-10-25
I liked the set of functions, as well as the ability to adapt the product to the goals of our company. I was also interested in feedback on your work - there are good ones, there are also not very good ones, for me it means that your product is "live", for me the "real" bad reviews are better than the "customized" self-praised reviews of competitors. In a word, your product grows and transforms, so we can use it and develop it for our needs.
Kozlovsky Valery - Svit Khimii is a manufacturer of household chemistry
2017-10-25
CRM system OneBox is more functional than other CRMs and is affordable. With the help of OneBox we strive to improve the quality of customer service, automate business processes. Convenient setting of tasks to employees and monitoring their implementation, production planning and much more.
Anna Tishchenko
2017-10-25
We are just starting to work with the system, but already at this stage it can be stated that OneBox contains functionality to cover any actions not only of the marketing and sales department, but can be scaled in a number of processes for many functions of the company. Everything is implemented in a convenient way. Separately, the flexibility of the system and the ability to customize many functions for themselves, using convenient and easy-to-use tools, are very pleasing.
The disadvantages have not yet been revealed. With the help of OneBox, I want to regulate the activity of marketing and sales department in the first place.
Victor Mashchenko - Audi Center Kiev South
2017-10-25
The system liked the elastic setting (additional fields, filtering) and end-to-end search. But there is something that did not like it. Documentation that lags behind the product, sometimes very much. English, Polish, mixed: - / For me: the documentation "face" of the product ;-) User rights settings. They are "torn off" from the interface. Well, it's not very convenient. Support response to Urgent problems (such as "lies" the box or does not pass the authorization of LDAP = this is when all users "rest") It is not possible to specify the urgency, the application is in the stream. According to the usual applications, there are no complaints.
Sergei
2017-10-24
I liked the BP designer - but I did not quite understand how it works. Documentation is now not very extensive and it is difficult to understand without help in the first couple of seconds.
Maxim Gotsuts
2017-10-23
All in one place! Only the price is high and technical support is paid
Sivak Alexey
2017-10-22
Chcieli automatyzować biznes, ustalić proces biznesowy, synchronizować z witryną, synchronizować pocztę, synchronizować telefonię IP. Wyglądało na to, że wszyscy mają to za naszą funkcjonalność.
Ісаков Леонід
2017-10-20
Selected for automation of business processes and high-quality service for a large number of clients.
Liked
1) A large number of modules, which are in the basic version of the system, without the need for modification by programmers
2) Free debugging and system startup by your employees
3) Ukrainian product (security) + clear language
4) One-time payment
I wanted to make integration with Wordpress relative to my projects, and helped to fine-tune everything.
Ivan Dubovik - Consulting group of companies "BEST"
2017-10-20
We have already used different products of competitors, and for several years the level of software used previously has outgrown. The main sign was that my employees using the software, began to add extra tablets every time :) :) This should not be :) In this case we came to CRM OneBox. The system helped to optimize all current business processes! The availability of individual improvements allows creating additional security for the company.
Roman Tereshchenko - Moontime - online store of children's textiles
2017-10-20
Why choose OneBox? It seemed the most advanced system. For us, the main purpose was the ability to maintain a record and analyze the lead / order. DC accounting, analysis of conversions by sources, as well as profit accounting.
Artur
2017-10-18
What did you like about the items:
1. Ukrainian product.
2. A well thought out structure.
3. The possibility of development.
4. The possibility of automation of processes.
5. Program for the user and not vice versa (intuitive interface) This is what I saw in such a short study period.
Kormovoy Maxim - Korma — Agriculture
2017-10-18
Many functions, all in one place. In the beginning, there was a bad support, a difficulty with the integration of IP telephony, it's bad that there is no possibility of using a license to buy a license for each employee a little expensive.
Alexey
2017-10-17
It is seen that there are a lot of opportunities and apparently work properly, the admin area is well-designed and convenient.
To judge that I did not like it, I can not analyze it, because there is no access to analyze, that it would be necessary to analyze the database, goods, services, customers, suppliers, analyze the loading of prices, it is necessary to do a lot of work, which would later be understood, how your product works. Because of the grip of time for entering information, you have to postpone for later.
The regular updates of price-lists, prices, availability, choice of the best price, from several suppliers, the withdrawal of new goods when downloading the prices, the integration with the site well, and the CRM-client base, the vision of deals, mailings, etc. is obligatory.
Malii Alexander
2017-10-17
As it seemed to us, you have a better indicator - the price / capability of the program. They helped to configure the program and trained to work with it (as it should be right) to get a program that helps to work, but does not interfere.
Koval Lubomir
2017-10-16
Like many integrates. It is difficult to understand what and why. Personally, I somehow do not quite intuitive processes.
Tarasenko Oleg
2017-10-16
Completely automate and monitor all business processes of the company. The ability to fine-tune business processes and ease of use, the presence of various integration in the full-featured CRM functionality, the democratic price of improvements (which I can not say about the price of licenses). I liked a permanent license, not a subscription, the ability to host in my own cloud / server. The presence in the system of the personal office of the client, the partner.
A quality and convenient mobile application.
Pereplavchenko Vita
2017-10-15
They have received with their help a good leap in the development of our business. Very satisfied.
Inna Vladimirovna
2017-10-14
When there was a need to introduce CRM into the organization, I applied to the Internet. A lot of time was spent on choosing the system. Have not yet stumbled on the CRM-system OneBox. Here we found everything we were looking for! And by testing it (for free!), Everyone was very happy! Performance increased by 67% Thanks to OneBox! We will now tell everyone about this brilliant business assistant!
Zubarev Sergey
2017-10-13
The system liked the flexibility and wide functionality. Did not like tech support. I want it to be more professional or there were manuals for self-tuning. The first task that I wanted to solve using the CRM system was the maximum automation of business processes.
Alex
2017-10-13
I want to say that the system is really convenient and quite understandable. Now it's much easier to manage your business.
Alexander Stoyanov - Kyivstar
2017-10-11
The development of the IT solutions industry entails changes in many companies. And Kyivstar is no exception.
We constantly study the IT solutions market and look for strong partners, in cooperation with which we can offer our business customers even more interesting products.
But the most important value for the company is its customers. After all, the source of profit for business is not a product, but a customer.
Therefore, it is important to have an instrument in your hands that will help:
- Keep knowledge of customers.
- To formulate a relationship strategy.
- Communicate with the client.
- Create unique customer offers.
This is exactly what CRM / ERP OneBox is doing very well, which has a rich functionality for automating business processes.
With our partner OneBox, we are trying to combine telecom and IT. In order to provide our client the most comprehensive product.
OneBox - a unique solution that combines all the possibilities of telephony.
Eugene
2017-10-11
More than 6 months is this program. Our not a large team accepted it with pleasure. Everything is simple and understandable. The functional meets all the requirements for working with clients.
Egor
2017-10-10
Excellent team of specialists from the project manager to the developers. They studied business processes, developed the project and implemented them in a short time. Now the key stages of work are automated, there is no confusion, sales volumes have increased.
Vladislav Conversky
2017-10-05
As a management tool OneBox is not bad, all the possible indicators are tracked. The settings are pretty flexible, it's easy to be bothered by your business. Saves a lot of time.
Vlada
2017-10-01
I am very pleased with this system, it helps my business very much. With it, it became very easy to control calls and messages, orders began to be accepted and processed even faster.
Почему стоит написать свой отзыв?
Отзыв о продукте - это источник ценной информации. Для клиентов, для партнеров, для нас как для создателей продукта. Если у вас есть чем поделиться касательно работы OneBox, пожалуйста, инвестируйте 2 минуты и оставьте свой отзыв. Все отзывы проходят модерацию только на факт идентификации вас как пользователя OneBox, чтобы отсеять ложные комментарии. Положительные или отрицательные отзывы, которые прошли модерацию, публикуются на этой странице для дальнейшего обсуждения.
Copyright © OneBox 2024
