Отзывы о CRM OneBox

The idea itself is good and correct, the system has both a warehouse, and accounting of finances and everything that is necessary for business. Service during integration ...... it's HORRIBLE !!!! in comparison with how the sales manager work, they promise beautifully, and those. support does nothing further, so that the product is earned quickly and efficiently! Very rarely, when you can get to a competent manager with those. support. To solve various problems, they constantly ask for the same information.

Beautifully sell) + there are advantages to the metrics of each channel of attraction, gadget pod to real data, rather than manual input, automatic distribution of counterparties to groups of counterparties, etc. The most clearly described BP + automation. But the awfully slow tuning of our base. Three times the integrator was changed

I liked the idea and functionality. But many serious mistakes, incl. at the level of the broad possible integration. The system of setting tasks with a zvortnym zv'azykom. Organization of business processes. Absolutely everything was forbidden for the Umchants. Taka is an enemy, nebi meni sold beta-version. Tobto I paid spravzhny grossy, and otrimav not product and obitsyanku shchastya. Nalashtuvati your system of professionals did not help. Groshi povertati vidmovilsya, do not be surprised at those scho, such a point in the contract of presence.

I liked the idea and functionality. But many serious mistakes, incl. at the level of mathematics leading to financial losses and conflicts with customers; problems with terminology; reports almost useless

Fancy in the pictures, the description is beautiful, the support is alive. Only work, if you have a real business with its processes, is unrealistic. I want my task brought to my mind.

Liked a lot of things. In particular: the enterprise management system with an integrated online store, the ability to prescribe business processes, fully manage accounting in a form convenient for me; in the online store, this is an opportunity, among other things, to integrate with many third-party services, social networks and others, which greatly increases the efficiency of work. Personally for me, the least convenient Organizer: Calendar-Projects-Tasks, perhaps I'm a supporter of another concept of Organizer (MLO). We chose OneBox because, the system includes many different "all-in-one" functionality: Management-Organizer-Business Processes-Integration-Internet-shop. Personally, I got the impression that the OneBox team is very progressive and modern. The price-quality of the product correspond to each other

The system uses a lot of interesting functions for more than six months, although an unusual approach to the organization of the program itself, the interface. BUT as a whole it attracted. Ability to flexibly configure. It is very difficult to independently understand the configuration of the functional and in general the work in the system. very lacks a detailed, friendly manual for setting up business processes and general programs. Especially considering not salesmen, but a service company and to support customers.

I do not have a personal assistant. I am the head of the company developing, but I can not understand how this works. I did not have the opportunity to evaluate your systems yet. At the moment the system seems complicated.

I looked at the presentation, thank you again to Kirill Zagatnoy, everything explained sensibly. Of course, without the experience of working in the system, it is difficult to understand all the nuances. I first of all liked the very flexible setting, from which I actually became interested in it. I liked the opportunity to connect various modules, as well as service-configuration, consultations. So far I can not clarify what I did not like because it is necessary to deal with subtle settings in order to appreciate its capabilities, and also to reveal shortcomings. With the help of OneBox we plan to maintain the bases of owners and buyers of real estate, with very careful consideration in various segments and categories.

I liked that it is functional, beautiful and most likely probably convenient. But to adjust even elementary processes - it is necessary or a lot of free time, or the involvement of specialized specialists. Itself is difficult to understand. I did not understand much when I realized that I could not implement it myself

The system is quite simple and understandable. Pros not a lot. Tasks can be sent to employees. The calendar. Systematization of customers. Analytics and reporting. Often crashes. Doubles data, such as phones. Sometimes mail and SMS do not come. For small business it makes no sense at all.

The whole system is built on business processes. The company did not like the payment system. Few need a CPM system for life, and such a reason does not justify such a price. Open source code is cool, but then such a CPM is not for all businesses. For us, the tariffs are not suitable

Very interesting CRM, only it is quite difficult and not prepared person will not understand. With the help of the system, I wanted to automate the setting of tasks and their implementation in the company. OneBox is quite an expensive system, but has not seen any more interesting yet.

Everyone liked it. Until I found the minuses.

The system liked the design and the manual) I tried to activate the trial version - nothing came to the mail. A day later they called: "Why do not you come in?" - did not come activation - how? Did not come? Here it is! - Yes, but I waited yesterday, I have not seen access yet today - I'll thank you for it! A lot of messages ... just FZDs fierce ... SMS, mail, telegram! "Activate your account!", "Leave a review!" you very much :))))

Excellent system - I liked it. All is well. But at this stage we are not ready to invest. Excuse me. Thank you

In general, the functional of the system is very rich. Covered are all the areas that are in demand today: mailing lists, social networks, integration with mail, etc. If all subsystems work stably and well integrated among themselves - you've got a good product! But in reality this can only be assessed under the "load." There are small roughnesses - for example, the "Undo" and "Accept" buttons are not localized in the calendar. And this may indicate that the code is not 100% high-quality. The system is needed for the task scheduler, call-center.

OneBox have been using for 8 months. Undoubted plus for us is that the system is flexible and intuitive. Simplified in many ways the work process. But ... there are obvious downsides to the system, which, it seems, are not significant for the OneBox management, but they are very important to me. 1. The system is not reliable, after a long time setting it up for yourself, any settings can fly off at any time. On what those. support simply says: "This is not a bug, just re-configure" 2. All the innovations and updates in the system appear suddenly and without warning, that is, yesterday you trained the staff how to work, and today staff staff resorts with complaints that the functionality is already working differently, and you have to understand how and to adjust the worker process. 3. Nobody is responsible in case of system settings failures. The most common problem with the synchronization of the New Mail, then the package will not go there, then not on that addressee, then without a charge (although it is specified and configured). Accordingly, the financial costs and negative feedback from customers are borne by you. 4. Paid Tech. Support does not solve the problem during the working day (as indicated in the contract). Half of the set tasks (problems) that knocked us out of the work process were decided a couple of days, or even a week. In the end, after the system, it is necessary to recheck all the time, whether she did everything right and have a person in the staff who will know it well and can always decide how to bypass the next failure. Clearly the future of the system is, if the developers understand that the system that conducts the workflow must be stable and reliable, and any failures in it are critically unacceptable.

We chose OneBox due to the large functionality, the warehouse and the cpm in one window. We want to systematize all the processes of our online store.

Need srm, which integrates seamlessly with the card, so I paid attention to onebox. I could not integrate myself, although I did everything according to the instructions. The tech support is silent the second day (apparently because of the free acca). But I can not pay for the sake of consulting, not knowing if the key function works for me and how it works at all). The advantages of paying akka for a small company are not clear. Now for free, everything is absolutely fine, is there any point (except technical support) for a small store to switch to a paid version

Great functionality. Very difficult at first sight. It is not clear where to start filling out. A constantly pop-up window with a description in the demo version, but there is no step-by-step training.

The system is very versatile and comfortable. In it you can do all that the soul desires. For the help of the manager who will help to sort out I think everything that the client needs he can manage. Browse over 5 different CRMs - OneBox by function is the best.

To start using OneBox, it seems - you need to go through serious training first. I did not like the way he was looking. For example, the fragment of the phone number is not searched. And this is necessary constantly and instantly. The feeling is that the system requires first to report on the processes taking place in my company, and then start giving something back. The start must be elementary. When choosing a system, they focused on keeping a list of customers, orders, sales funnel. This is the first need of any company.

I really liked the automation, the reduction of man-hours, you can really free a lot of time, for useful work. I believe that CRM is the future, OneBox in particular. But there are mistakes.

There are many opportunities in the system. They chose OneBox to unite marketing and sales in one place. Only too often comes the newsletter in SMS, email and there is no way to unsubscribe.

I liked that in one window there is also a warehouse and cms, adjustment of funnels and business processes, a huge individually customizable functional, a great potential of the system !! Not very much, there is no clarity in support, many moments become known after paying for the license, there is a weak motivation for the van boxing team, pulling and delaying, this is not criticism - it's points of growth - where you can become leaders as you reform. The complicated interface turned out to be for me, from the first time to understand what is very difficult, not enough information at the stage of working with the demo version. I hope this problem is only a demo version. I very much hope that my impression is wrong, and that the product itself will please. With the help of Onebox, we would like to make intuitive and easy work of employees in the management of customer orders, reporting on the results of each employee and the department as a whole, the ability to customize sales races, customize and debug business processes, and much more.

I liked the wide functionality. Building the work of a logistics company based on your CRM-system. Got the necessary information about the system, the requirements for those. task and cost in the presentation process.

Fast loading of the interface, a huge number of functions and integrations. Not a convenient sidebar menu, quickly disappears when you move the cursor out of the zone at least a millimeter. There are no detailed instructions for setting up the system as a whole and its individual parts.

Good idea CRM + ERP + workflow, the possibility of organizing a personal cabinet for customers, suppliers, integration opportunities. In more detail I can say after an in-depth study of the program. The possibility of refinement for its task with minimal participation of programmers. In my opinion, it is not very convenient for the first setup of the program. There is not enough tools to import basic data into Onebox. Basically, Onebox is a database, I would like to understand its structure. An additional tool is requested for batch uploading data, configuring and configuring, for example, as it is implemented in the AdWords Editor, although there may well be enough excel books, or tables in csv. There is an inconvenience of working with the free version, slowly with good Internet.

Very cool program! Really, everything is available and understandable. Large ATP developers. Deficiencies did not notice