Payment orders are not generated in the Bank client
from 10.09, payments to the client’s bank ceased to be automatically generated, and the payments made were tied to the business process. Nothing was changed in the settings. link to onebox https://crm.infosaver.ru/admin/customorder/zakupki/2840602/edit/
Original question is available on version: ru
Answers:
Hello, if you are talking about importing payments from Tochka bank, then the actions work. If some payment did not pull up, tell me through which of the 5 import actions it should be pulled up and what is the amount and date
11.09.2020, 12:11
Original comment available on version: ru
We check again and payments are not loaded. we are talking about the formation of payments in the Point from the CRM, with the action "Create APIPoint"
21.09.2020, 14:20
Original comment available on version: ru
Danilov Sergey Sergeevich
"Create APIPoint"
Are you sure that the action is called that way?
22.09.2020, 10:39
Original comment available on version: ru
no. but with the current settings, payments were created in the client's bank, now they have stopped. and we can't figure out why.
23.09.2020, 11:04
Original comment available on version: ru
I can't help you without a concrete example. This is stargazing
23.09.2020, 12:27
Original comment available on version: ru
Hello. Example https://crm.infosaver.ru/admin/customorder/zakupki/2867409/edit/
went to the integration settings http://i.imgur.com/TFcVBOQ.png enabled the creation of payments, we use the same parameters for API, but payments are not generated.
process account selected
went to the integration settings http://i.imgur.com/TFcVBOQ.png enabled the creation of payments, we use the same parameters for API, but payments are not generated.
process account selected
30.09.2020, 12:05
Original comment available on version: ru
Hello, I made some changes - try to create now. I managed to move to a new stage in the specified process
30.09.2020, 12:26
Original comment available on version: ru
Good afternoon!
After editing, payments were no longer loaded from the point to the CRM.
for 30.09 and 01.10 there are no incoming and outgoing payments from the Point
After editing, payments were no longer loaded from the point to the CRM.
for 30.09 and 01.10 there are no incoming and outgoing payments from the Point
01.10.2020, 11:29
Original comment available on version: ru
Good afternoon. My edits did not affect the effect of importing payments in any way. They fixed only the action of creating a payment in the Point. Specifically, on the import action - the api point gives the answer "Operation not allowed". I printed the very first action "Import payments from Tochka bank" which is here https://crm.infosaver.ru/admin/auto/action/hour/edit/ . Please check if the correct permissions are in the integration
01.10.2020, 11:35
Original comment available on version: ru
nothing has changed in terms of access, and yesterday afternoon they stopped loading
01.10.2020, 12:53
Original comment available on version: ru
I understand that you may not have changed anything. I give you the facts. The fact is that the Dot api tells the box ""Operation not allowed" which means "Box, you do not have access, I will not give you anything." This means that something is wrong with banking access. Try to generate / request new or check the current ones.
01.10.2020, 15:42
Original comment available on version: ru
Please join the conversation. If you have something to say - please write a comment. You will need a mobile phone and an SMS code for identification to enter.
Log in and comment
Copyright © OneBox 2024
