OneBox Rates

OneBox Cloud Rates

Free
Users up to 1
Data GB 10
API
Integrations with online stores, price platforms and marketplaces, processing price lists, working with suppliers
Daily backup
OneBox Updates
Own domain parking
Free improvements
Customized Implementation Optional through integrators
Price per month (excluding VAT) $0
Tariff-3
Users up to 3
Data GB 30
API
Integrations with online stores, price platforms and marketplaces, processing price lists, working with suppliers
Daily backup
OneBox Updates
Own domain parking
Free improvements Yes
Customized Implementation Optional through integrators
Price per month (excluding VAT) $75.00
Tariff-5
Users up to 5
Data GB 50
API
Integrations with online stores, price platforms and marketplaces, processing price lists, working with suppliers
Daily backup
OneBox Updates
Own domain parking
Free improvements Yes
Customized Implementation Optional through integrators
Price per month (excluding VAT) $120.00
Tariff-10
Users up to 10
Data GB 100
API
Integrations with online stores, price platforms and marketplaces, processing price lists, working with suppliers
Daily backup
OneBox Updates
Own domain parking
Free improvements Yes
Customized Implementation Optional through integrators
Price per month (excluding VAT) $220.00
Tariff-20
Users up to 20
Data GB 200
API
Integrations with online stores, price platforms and marketplaces, processing price lists, working with suppliers
Daily backup
OneBox Updates
Own domain parking
Free improvements Yes
Customized Implementation Optional through integrators
Price per month (excluding VAT) $400.00
Tariff-30
Users up to 30
Data GB 300
API
Integrations with online stores, price platforms and marketplaces, processing price lists, working with suppliers
Daily backup
OneBox Updates
Own domain parking
Free improvements Yes
Customized Implementation Optional through integrators
Price per month (excluding VAT) $600.00
Tariff-50
Users up to 50
Data GB 500
API
Integrations with online stores, price platforms and marketplaces, processing price lists, working with suppliers
Daily backup
OneBox Updates
Own domain parking
Free improvements Yes
Customized Implementation Optional through integrators
Price per month (excluding VAT) $1 000.00
50+
Users 50+
Data GB 500+
API
Integrations with online stores, price platforms and marketplaces, processing price lists, working with suppliers
Daily backup
OneBox Updates
Own domain parking
Free improvements Yes
Customized Implementation Optional through integrators
Price per month (excluding VAT) individually

Competitive Sessions

Competitive Sessions — this is a limit on the number of sessions at the same time.
The software license is one and binds to the host (your OneBox URL'a).

For example, you have 30 employees in your company — then you need a license for 30 competing sessions.
If there are already 30 people working in the system, then the 31st will simply not be allowed.
You can create as many users as you like.
We recommend buying a license based on the number of employees in your company + 10% headroom for growth.
By default, a contract is concluded with a client on the terms of a public offer. At the request of the client, we conclude a contract with individual conditions.

Minimum start contract is 3 months

Our CRM specialists will advise you on the best rate to meet your initial implementation needs.
Our goal is to bring OneBox CRM + ERP to your enterprise. And it is much easier to do this if the client is efficient and only buys what he needs at the time of CRM integration into the business.

OneBox Cloud Rates Services are subject to public offer.

Transition between tariffs

When switching from a lower tariff to a higher one (upgrade), the previously paid money is recalculated on the days of the new tariff.
When switching to a higher tariff for a lower one (downgrade), the recalculation is not performed and all previously paid days are reset to zero.

OneBox Boxed Rates

Boxed versions of OneBox can only be purchased through the official ones distributors. OneBox does not sell boxed versions directly. The cost of licensing is calculated individually upon request.

How to migrate to the cloud OneBox?

For existing customers who have previously purchased OneBox boxed licenses - you can completely switch to cloud OneBox. You can choose any cloud plan - and we are completely free we will provide it for you for 6 months. After 6 months - standard cloud pricing. The very procedure for converting data to the cloud is free, it turns out to be certified integrators.

How to buy users for existing boxed OneBoxes?

OneBox box licenses can only be purchased through authorized distributors. OneBox does not directly sell boxed licenses. Licensing costs are calculated individually upon request.

How to update packages company, enterprise, unlimited?

For the Company bundle, the upgrade rate is $ 1440 / year $ 50 / user / year.
For the Enterprise bundle, the upgrade costs $ 2200 / year or $ 50 / user / year.
For the Unlimited bundle, the upgrade costs $ 4800 / year or $ 50 / user / year.
Select Variant "$50/user / year" beneficial if the customer does not use all the licenses in the bundle. At the same time, the number of maximum users is actually decreasing.

Code access and installation on client server

If the client is on any paid plan - he can install OneBox on his server and get code access.

At the same time cloud billing is preserved, no discounts. The actual installation procedure on the server The client is paid and ordered separately from the integrators.

OneBox disclaims all responsibility for hosting OneBox on customer servers for the safety and security of the data, the client provides the backup by himself Or order this service separately from third party companies or system integrators.

Whenever a non-certified OneBox integrator makes any code changes to the code OneBox disclaims any responsibility for the system's performance or any parts, and also does not guarantee future system updates.

Injection

OneBox implementation is provided by integrators. The full list of integrators is published on our website site

The cost of implementation is negotiated individually with the integrator of your choice.

Usually the cost of implementation is estimated based on the cost of a standard hour $ 25- $ 30.

Improvements

For all paid cloud plans and customers who use a combination "" we can do revisions for free. Any helpful revision to be posted on support forum and will be publicly approved by at least 3 different clients - we will make it completely free, but in the next version of the product. In simple words, wait on average six months, but free.

If you need customization for you and / or faster, you can order it from our integrators. Average prices start at $30/normal hour.

Technical support

Free technical support

Free technical support is completely public and transparent through the section "Forum" on the OneBox official website. Any OneBox employee, any client, any partner, any integrator can answer you.

OneBox technical support via the forum is public and free, response rates are not regulated, no guarantees are provided. If you need technical support on other terms, please order it from integrator partners for money.

The forum is an automatically regulated system:

  1. Each forum user has a balance of questions. When the user has exhausted his limit of questions, he will no longer be able to create topics (questions) on the forum. For the creation of any topic on the forum, you are debited 1 question from your balance.
  2. Questions are credited to the balance according to the following rules:
    • User will be credited +10 questions for registration and verification.
    • If the user's answer in any topic is found to be correct, the user will receive +1 question on your balance.
    • For each payment of the cloud plan, the user is charged +1 question for every 10 USD payment.
  3. If you break the rules, use foul language, insult other forum members, you will be blocked.
  4. Questions cannot be transferred between users.

If you need private technical support, by email, messengers, phone calls, etc.д. - it turns out only through integrators and only for money. The cost of paid technical support is calculated individually by the integrator for your SLA (response rate) requirements and, as a rule, starts from $100/month.

Improvements via free support

Through free technical support, we can accept any revision and agree on a technical one the task, but it will be public, everyone will see it. We will send you a payment link revisions, after which revisions will be taken to work. In some cases we can do simple improvements Free to do if it brings obvious value to more than 5 customers and they write about it in your message on the site

Collaboration Scheme and Risk Disclosure

OneBox - This is a business software builder that you can build and customize" for yourself".

OneBox is not a ready-made solution to some business problem, because there are no two absolutely identical businesses with exactly the same business processes.

OneBox software is sold as is.

There is a free perpetual tariff on the site, which allows you to find out and evaluate, without any time limits, what features the OneBox software product provides.

If you need some new functionality, revision of existing functionality, private technical support, help with setting up any part of OneBox - you can order it additionally from our integrators.

To start cooperation with OneBox, we recommend choosing an integrator who will collect the functionality you need from the constructor, and take either a free OneBox tariff or the minimum suitable rental rate for 3 months.

This way you minimize your risks. If something goes wrong from your point of view. Your risk is the cost of the ordered services to the integrator and the minimum cost of OneBox (or 0 for a free plan).

Who can I contact if you have questions about purchasing OneBox?

Any official distributor.

You can buy the cloud version of OneBox directly either through distributors or online on the website yourself.

You cannot buy the boxed version of OneBox directly, only through distributors.