crowns not working
Crowns not working
crm.sportmarket.ua
https://prnt.sc/ull3nh
SOLVED ASAP!!!
Original question is available on version: ru
crm.sportmarket.ua
https://prnt.sc/ull3nh
SOLVED ASAP!!!
Answers:
I can see from the log that the cron is working
tell me if the problem is real?
tell me if the problem is real?
22.09.2020, 11:42
Original comment available on version: ru
Most likely it was due to the transfer over the weekend and there was a moment when it did not work.
22.09.2020, 11:54
Как со мной связаться - никак :)Задавайте вопросы на форуме публично - и я отвечу.
Подробнее - https://1b.app/ru/user/11/ Original comment available on version: ru
Miroshnichenko Maksim Alexandrovich Administrator CEO OneBox wrote:
Most likely it was due to the transfer over the weekend and there was a moment when it did not work.
Crown problems continue. Screenshot: https://prnt.sc/umajs5
They work incomprehensibly and work unstably.
23.09.2020, 10:42
Original comment available on version: ru
Potyako Dmitry Alexandrovich
Client wrote:
Miroshnichenko Maksim Alexandrovich Administrator OneBox CEO wrote: Most likely it was due to a postponement over the weekend and there was a moment when it didn’t work. Problems with crowns continue. Screenshot: https://prnt.sc/umajs5 They work incomprehensibly and are unstable.
this graph does not show cron work. On the left there is a table where it is indicated when the last time worked cron
23.09.2020, 12:18
Original comment available on version: ru
All right. But it shows that it is already 10:35 and the hourly kroner last worked at 8:08. Screenshot: https://prnt.sc/umdalp
That is, for two hours the hourly kroner has not been working. The same situation was at night, and it can be seen on the graph. There are two options here:
1. watch kroner performs a lot of tasks and it takes several hours to complete it. That is, the hourly kroner works for several hours, which creates such an imbalance. If so, then there is a problem that slows it down and this problem needs to be solved. Before the move, there were no such problems and the number of tasks after the move did not increase. So we conclude - when moving, something moved incorrectly and now it does not work correctly.
2. something else.
That is, for two hours the hourly kroner has not been working. The same situation was at night, and it can be seen on the graph. There are two options here:
1. watch kroner performs a lot of tasks and it takes several hours to complete it. That is, the hourly kroner works for several hours, which creates such an imbalance. If so, then there is a problem that slows it down and this problem needs to be solved. Before the move, there were no such problems and the number of tasks after the move did not increase. So we conclude - when moving, something moved incorrectly and now it does not work correctly.
2. something else.
23.09.2020, 13:04
Original comment available on version: ru
Please analyze our problem and solve it. The problem is definitely related to the move to rent.
23.09.2020, 13:05
Original comment available on version: ru
I think it's because of this action: https://prnt.sc/umdta6
But its resource intensity did not change due to the move, the database remained the same and there were no changes. But everything worked on our server, but on your rented server, this action takes more than 3 hours. Something with your server settings or something happened with some box settings when moving. In any case, this problem arose during the move.
But its resource intensity did not change due to the move, the database remained the same and there were no changes. But everything worked on our server, but on your rented server, this action takes more than 3 hours. Something with your server settings or something happened with some box settings when moving. In any case, this problem arose during the move.
23.09.2020, 13:31
Original comment available on version: ru
Good afternoon.
Indeed, the problem is in this action https://prnt.sc/umdta6, it appeared after the server from OneBox moved to the Cloud in Germany, and the opencart site remained in Ukraine. Now it turns out that due to the fact that the servers are far from each other, there is a data transfer delay and the execution time for this action has increased several times and is 1 hour and 20 minutes. There are several solutions
1. You can enable the setting "View filter options only 1 time per day" in the action - then the data to be transferred will become 10 times less and everything will be faster, but the return medal will be that the unloading of filters will be 1 time per day if you have goods do not often change this data in the system, then you can safely turn it on
2. You can transfer the opencart itself to a separate server in the same data center, then everything will return as it was before. To do this, you need to ask an opencart specialist to transfer the site to the hetzner server
Indeed, the problem is in this action https://prnt.sc/umdta6, it appeared after the server from OneBox moved to the Cloud in Germany, and the opencart site remained in Ukraine. Now it turns out that due to the fact that the servers are far from each other, there is a data transfer delay and the execution time for this action has increased several times and is 1 hour and 20 minutes. There are several solutions
1. You can enable the setting "View filter options only 1 time per day" in the action - then the data to be transferred will become 10 times less and everything will be faster, but the return medal will be that the unloading of filters will be 1 time per day if you have goods do not often change this data in the system, then you can safely turn it on
2. You can transfer the opencart itself to a separate server in the same data center, then everything will return as it was before. To do this, you need to ask an opencart specialist to transfer the site to the hetzner server
24.09.2020, 14:00
Original comment available on version: ru
Thanks for the answer. I tried to enable the setting from the first option in the action. Let's watch. If it helps, then everything is ok. We are satisfied with such a solution.
24.09.2020, 22:02
Original comment available on version: ru
Yesterday at 22:00, on your advice, I turned on this setting: https://prnt.sc/unltbl
The problem did not go away, but rather appeared. Screenshot: https://prnt.sc/unlugf
What to do?
The problem did not go away, but rather appeared. Screenshot: https://prnt.sc/unlugf
What to do?
25.09.2020, 12:21
Original comment available on version: ru
Unfortunately, cron work is unstable. Here is a screenshot: https://prnt.sc/unoeg7
What to do?
What to do?
25.09.2020, 14:27
Original comment available on version: ru
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