OneBox system update
Good afternoon! I set the task for support at the beginning of the summer by loading price lists for a specific supplier. They answered that the planned mass update of OneBox will fix all the errors. They promised an update at the end of August. Then at the end of September. Now you can't hear anything at all. When will the system be updated? The task is up and running.
Original question is available on version: ru
Answers:
Good afternoon, we do not update clients automatically
only by request here or by request
only by request here or by request
25.10.2020, 22:43
Original comment available on version: ru
26.10.2020, 09:36
Original comment available on version: ru
And this is it? http://prntscr.com/v6z10n
26.10.2020, 12:20
Original comment available on version: ru
You apparently did not read what I wrote above, read again
We update either by request here on the forum or through tech support
26.10.2020, 12:29
Original comment available on version: ru
Sorry for the misunderstanding.
Please update OneBox.
Please update OneBox.
26.10.2020, 14:25
Original comment available on version: ru
Or is it just a paid service at the moment?
Sorry again if anything is wrong.
Sorry again if anything is wrong.
26.10.2020, 14:29
Original comment available on version: ru
http://domovoy.kr.ua with the "online store" module
27.10.2020, 10:05
Original comment available on version: ru
your system has been successfully updated
27.10.2020, 15:17
Original comment available on version: ru
Can you fix it or return it the way it was? the store is not open at all
28.10.2020, 10:06
Original comment available on version: ru
Good afternoon! I'm very sorry, but is it possible to roll back to the old version? All settings are gone. Reconfiguring will be very problematic. Nothing works. Please roll back the version. Once again, I'm very sorry.
28.10.2020, 11:02
Original comment available on version: ru
Pilipenko Igor Yurievich
Client wrote:
Good afternoon! I'm very sorry, but is it possible to roll back to the old version? All settings are gone. Reconfiguring will be very problematic. Nothing works. Please roll back the version. Once again, I'm very sorry.
no, you can't roll back
you were on the 2017 version
you have been updated to 4 new versions after yours, you won’t be able to roll back
28.10.2020, 11:18
Original comment available on version: ru
Really needed. Before, there was a rollback. Please!
28.10.2020, 11:35
Original comment available on version: ru
Pilipenko Igor Yurievich
Client wrote:
Really needed. Before, there was a rollback. Please!
I don't see any backups on your server
28.10.2020, 13:33
Original comment available on version: ru
Ustimenko Igor
OneBox CTO wrote:
Pilipenko Igor Yurievich
Client wrote:
Really needed. Before, there was a rollback. Please!
I don't see any backups on your server
I found a backup - I can roll back in 2 hours
28.10.2020, 13:37
Original comment available on version: ru
I will be very, very grateful! Thank you!
28.10.2020, 14:41
Original comment available on version: ru
2 hours is it a paid service? How much does an hour cost?
28.10.2020, 14:42
Original comment available on version: ru
Pilipenko Igor Yurievich
Client wrote:
2 hours is it a paid service? How much does an hour cost?
Yes, this is a paid service, since you need to involve the system administrator for a full rollback
1 hour costs 30$
28.10.2020, 15:04
Original comment available on version: ru
Thanks for the update! We decided to keep the new version.
02.11.2020, 13:06
Original comment available on version: ru
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