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Need to renew OneBox

Good morning! An inscription appeared in the box: "It is necessary to renew OneBox, n days left until the end" (https://prnt.sc/umv8fi)
What does it mean? We have purchased licenses, there can be no extension.
Boxing: crm.kidzaza.com.ua
Original question is available on version: ru

Answers:

We apologize, this is a small technical bug, we will fix it today.
24.09.2020, 09:42
Как со мной связаться - никак :)
Задавайте вопросы на форуме публично - и я отвечу.
Подробнее - https://1b.app/ru/user/11/
Original comment available on version: ru


Miroshnichenko Maksim Alexandrovich Administrator CEO OneBox wrote:
We apologize, this is a small technical bug, we will fix it today.

Thank you.
24.09.2020, 10:47
Original comment available on version: ru

Irina, good afternoon! You received this notification because the marketplace was previously connected to your OneBox.
1. After connecting the marketplace on OneBox, a separate license process was created.
2. Its purpose was to keep track of the lease term and send renewal invoices to you.
3. We closed the marketplace license, but since the old date remained there and it has passed, you received a minus notification.
We apologize for the error, we will remove this notification in the box
24.09.2020, 11:42
Original comment available on version: ru


Stasyuk Julia Vladimirovna Administrator wrote:
Irina, good afternoon! You received this notification because the marketplace was previously connected to your OneBox. 1. After connecting the marketplace on OneBox, a separate license process was created. 2. Its purpose was to keep track of the lease term and send renewal invoices to you. 3. We closed the marketplace license, but since the old date remained there and it has passed, you received a minus notification. We apologize for the error, we will remove this notification in the box

Many thanks for the detailed answer.
24.09.2020, 12:49
Original comment available on version: ru


Stasyuk Julia Vladimirovna Administrator wrote:
Irina, good afternoon! You received this notification because the marketplace was previously connected to your OneBox. 1. After connecting the marketplace on OneBox, a separate license process was created. 2. Its purpose was to keep track of the lease term and send renewal invoices to you. 3. We closed the marketplace license, but since the old date remained there and it has passed, you received a minus notification. We apologize for the error, we will remove this notification in the box

I understand that the marketplace license is closed to everyone and will not have to pay for it every month, and will it still work?
29.09.2020, 21:40
Original comment available on version: ru


Lobodzinsky Sergiy Vitaliyovych wrote:
I understand that the marketplace license is closed to everyone and will not have to pay for it every month, and will it still work?

Yes.
Until, for example, Rozetka changes the API. In this case, something will break and will need to be repaired / modified.
29.09.2020, 21:50
Как со мной связаться - никак :)
Задавайте вопросы на форуме публично - и я отвечу.
Подробнее - https://1b.app/ru/user/11/
Original comment available on version: ru

Recently, in our box, an inscription also appeared: "It is necessary to renew OneBox, 5 days left until the end"
We purchased a boxed box specifically for working with prom and rozetka sites, this was long before the "marketplace licenses" appeared. The connection of each site was paid separately, in the amount that was announced to us.
Now everything will stop working for us as soon as prom or rozetka update the API again?

Miroshnichenko Maxim Alexandrovich
OneBox CEO wrote:

Lobodzinsky Sergiy Vitaliyovych wrote:
I understand that the marketplace license is closed to everyone and will not have to pay for it every month, and will it still work?

Yes.
Until, for example, Rozetka changes the API. In this case, something will break and will need to be repaired / modified.
11.11.2020, 17:12
Original comment available on version: ru

Neil, good afternoon! As far as I can see, you have a cloud OneBox, and there really are 5 days left until the end of the lease, so you saw such a reminder in your box
11.11.2020, 17:24
Original comment available on version: ru


Stasyuk Yulia Vladimirovna
Administrator wrote:
Neil, good afternoon! As far as I can see, you have a cloud OneBox, and there really are 5 days left until the end of the lease, so you saw such a reminder in your box

No, not cloudy. Boxed box on a personal server.
11.11.2020, 17:31
Original comment available on version: ru

And can we remove the same inscription? https://prnt.sc/w9saa0
Distracts this active icon.
25.12.2020, 16:45
Original comment available on version: ru


Kornev Mikhail
Ergo wrote:
And can we remove the same inscription? https://prnt.sc/w9saa0
Distracts this active icon.

Michael, good afternoon! In your box, this inscription was temporary during the transfer, since there were no records of days previously. Now boxing has been completely transferred to rent, the correct term has been prescribed and there is no more inscription.
28.12.2020, 09:45
Original comment available on version: ru

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