Restoring posting records
I am applying for ticket 2015442197, I hope for a dialogue directly with the developers.
I provided detailed proof that the posting was. The number of items in stock has increased. It is a fact.
Duplicate:
In this process https://one-box.shine-bright.com.ua/admin/customorder/zakaz-postavshchiku/35472/...
there are obligations of the client - http://joxi.ru/1A5Ld6LUb04X32, and they are established only during warehouse operations, which means there was a posting!
Here is the movement of item 863:
https://one-box.shine-bright.com.ua/admin/shop/products/863/storage/?type=0&... D0%B8%D0%BB%D1%8C%D1%82%D1%80%D0%BE%D0%B2%D0%B0%D1%82%D1%8C
Operation SALE
Before: 1 piece
After sale should be: 0
http://joxi.ru/YmEgJ7gsMb997A
http://joxi.ru/MAjdQXdikRZZ5m
The next operation is COST:
http://joxi.ru/8AnadyaIy10Rk2
http://joxi.ru/p27ZKdZCN3ExJm
Writes that the number of goods is up to: 1 pc
BUT!!! Must be 0 becaus
Original question is available on version: ru
I provided detailed proof that the posting was. The number of items in stock has increased. It is a fact.
Duplicate:
In this process https://one-box.shine-bright.com.ua/admin/customorder/zakaz-postavshchiku/35472/...
there are obligations of the client - http://joxi.ru/1A5Ld6LUb04X32, and they are established only during warehouse operations, which means there was a posting!
Here is the movement of item 863:
https://one-box.shine-bright.com.ua/admin/shop/products/863/storage/?type=0&... D0%B8%D0%BB%D1%8C%D1%82%D1%80%D0%BE%D0%B2%D0%B0%D1%82%D1%8C
Operation SALE
Before: 1 piece
After sale should be: 0
http://joxi.ru/YmEgJ7gsMb997A
http://joxi.ru/MAjdQXdikRZZ5m
The next operation is COST:
http://joxi.ru/8AnadyaIy10Rk2
http://joxi.ru/p27ZKdZCN3ExJm
Writes that the number of goods is up to: 1 pc
BUT!!! Must be 0 becaus
Answers:
First screen - http://joxi.ru/82Qj0zjT9j5oZA
01.09.2020, 19:22
Original comment available on version: ru
Hello. So it's critical to restore exactly the record from two years ago, or can you just do one posting to bring the balances to zero?
02.09.2020, 10:49
Original comment available on version: ru
Bodyako Dmitry Employee wrote:
Hello. So it's critical to restore exactly the record from two years ago, or can you just do one posting to bring the balances to zero?
Yes, this is very critical, because. the system is out of balance. It cannot be restored by simple posting. Would have done a long time ago.
Somewhere in the database, posting happened, but there is no record in the warehouses. And now it is not possible to return the goods - it gives an error due to the fact that the balance does not converge.
21.09.2020, 12:31
Original comment available on version: ru
Give answer! It is not possible to make returns and update the posting price for these items.
07.12.2020, 13:00
Original comment available on version: ru
Good afternoon. It is technically impossible to restore the record.
08.12.2020, 18:34
Original comment available on version: ru
You have already restored part of the other processes. What does impossible mean? Find a solution.
This problem arose because of your bug. Now we will not be able to return the goods or change the price of posting for the rest of our lives?
This problem arose because of your bug. Now we will not be able to return the goods or change the price of posting for the rest of our lives?
09.12.2020, 12:47
Original comment available on version: ru
I gave you the answer above, the specified records cannot be restored. How else can I help you with this issue?
09.12.2020, 17:19
Original comment available on version: ru
Your answer is not enough for me! Find options!! Because of your boxing, you ruined boxing for our whole lives?!?!? And the answer is nothing can be done?
Come up with a solution!
Come up with a solution!
09.12.2020, 17:26
Original comment available on version: ru
Make sure that there is no negative balance for goods.
09.12.2020, 17:26
Original comment available on version: ru
I can fix negative balance. Please show in which action when you go to which stage it shows a negative balance error.
09.12.2020, 17:31
Original comment available on version: ru
https://one-box.shine-bright.com.ua/admin/customorder/order/160134/edit/
Go to the Update posting price stage
Go to the Update posting price stage
10.12.2020, 01:04
Original comment available on version: ru
transition to the specified stage is carried out. Is there anything else I can help you with?
10.12.2020, 09:22
Original comment available on version: ru
https://one-box.shine-bright.com.ua/admin/customorder/order/168848/edit/
Go to the Revert stage
The same error due to the fact that there are no posting records for the process https://one-box.shine-bright.com.ua/admin/customorder/zakaz-postavshchiku/81957/...
Here is a ticket for which posting records were already restored, but this order was missed - https://box.webproduction.ua/client/order/2015442197/
Restore these entries:
these goods were credited, the balance increased, but there is no record in the Warehouses for the process.
Go to the Revert stage
The same error due to the fact that there are no posting records for the process https://one-box.shine-bright.com.ua/admin/customorder/zakaz-postavshchiku/81957/...
Here is a ticket for which posting records were already restored, but this order was missed - https://box.webproduction.ua/client/order/2015442197/
Restore these entries:
these goods were credited, the balance increased, but there is no record in the Warehouses for the process.
10.12.2020, 11:57
Original comment available on version: ru
a warehouse return transaction has been carried out
10.12.2020, 18:09
Original comment available on version: ru
Bodyako Dmitry
Employee wrote:
a warehouse return transaction has been carried out
Have you rebalanced?
10.12.2020, 19:35
Original comment available on version: ru
returned what you showed. Are there any other mowing goods or the question is closed?
11.12.2020, 18:25
Original comment available on version: ru
it was a test process. As I understand it, there will be no more problems with these goods, because. the balance is balanced.
Why not restore posting records?
Why not restore posting records?
12.12.2020, 00:29
Original comment available on version: ru
Good afternoon. I described it above. Is there anything else I can help you with?
15.12.2020, 18:39
Original comment available on version: ru
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