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Action "Apply customer price level to process products" does not work

Good afternoon!.
Customer order process.
The "Apply customer price level to process products" action does not work at the "In processing" stage.
Does not work for all users of the system when switching to a stage and when saving.
The error can be tested on orders
/customorder/order/12977/edit/
/customorder/order/12148/edit/
I ask you to process this appeal in the manner specified in clause 5.10.1 of Agreement No. 2015516685 of 07/17/20, namely:
"5.10.1 The deputy revokes the right to decide on the adoption of pardons of the robots of the PZ. The pardon of the robots of the PZ is considered a function, as it is not applicable to the description of the basic functions of the PZ https://box.webproduction.ua/doc/. The deputy, given at the technical support for a stretch of 1 (one) working year from the moment of taking away and giving the ordinal number of the animal.
8 (eight) working years, if not later than the day of the day, if you think, that the calamity was
Original question is available on version: ru

Answers:


Torbin Elena wrote:
Good afternoon!.
Customer order process.
The "Apply customer price level to process products" action does not work at the "In processing" stage.
Does not work for all users of the system when switching to a stage and when saving.
The error can be tested on orders
/customorder/order/12977/edit/
/customorder/order/12148/edit/

Elena, I answered you yesterday in your similar topic https://crm-onebox.com/en/support/business-processes/9140-ne-rabotaet-uroven-tse... #answer26268
Let's keep the conversation on the same topic. Please provide an example with links (as I asked you in the specified topic) - and I will check for a problem, and if there is one, I will correct or explain why it works that way.
01.07.2021, 15:10
Original comment available on version: ru


Tyndyk Maxim Vadimovich
OneBox production
Premium partner wrote:

Torbin Elena wrote:
Good afternoon!.
Customer order process.
The "Apply customer price level to process products" action does not work at the "In processing" stage.
Does not work for all users of the system when switching to a stage and when saving.
The error can be tested on orders
/customorder/order/12977/edit/
/customorder/order/12148/edit/

Elena, I answered you yesterday in your similar topic https://crm-onebox.com/en/support/business-processes/9140-ne-rabotaet-uroven-tse... #answer26268
Let's keep the conversation on the same topic. Please provide an example with links (as I asked you in the specified topic) - and I will check for a problem, and if there is one, I will correct or explain why it works that way.

Unfortunately, it is not possible to communicate within the same topic, since the error occurs repeatedly, even after the intervention of your specialists, and significantly complicates our work.
Links:
Orders:
/admin/customorder/order/12977/edit/
/admin/customorder/order/12148/edit/
Users:
/admin/shop/users/4/
/admin/shop/users/81/
/admin/shop/users/72/
01.07.2021, 15:34
Original comment available on version: ru


Torbin Elena wrote:
Unfortunately, it is not possible to communicate within the same topic, since the error occurs repeatedly, even after the intervention of your specialists, and significantly complicates our work.

I answered you in the original thread.
I do not see any problem to communicate in one topic.
01.07.2021, 16:06
Original comment available on version: ru

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