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Export file OneBox - Prom. File ERROR

Good day. 3 screenshots of the problem are attached. Since yesterday, the file for transfer to Prom has not been created. What have you done since the last time - added new products and enabled a new brand in the settings to add to the file. After that, the file is not transferred, when downloading the file, the problem is displayed on the screen. Tell me what the nuance is, please?
Original question is available on version: ua

Answers:


Denis wrote:
From the rest they robbed - they added new goods


Denis wrote:
Podkazhit in what nuance be-weasel?

the problem is that most likely in some fields of these new products there are characters that break xls. Find and remove them
03.03.2023, 09:58
Original comment available on version: ru

They checked, everything is fine with the goods.

Changed the brand in these new products, and then uploaded the updated file - working file, new products in the file. CHESTS

That is, some kind of problem with the brand, in this case "Atlas Filtri". If you select it to enter a file, the file is generated with an error.

Don't understand what the problem might be?
03.03.2023, 11:08
Original comment available on version: ua

1. Try to completely erase the brand name and write it again with "pens".
2. If this does not help, most likely the problem is in the products of this brand, i.e. when you enable a brand, you unload its products and, accordingly, they can break the file
03.03.2023, 12:20
Original comment available on version: ru

It really helped to erase and write again with pens!
Thanks for the help!
03.03.2023, 13:35
Original comment available on version: ua

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