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The translation that is made by the module is overwritten

Integration with OpenCart was made, after which a module for translating names, descriptions, characteristics, and other test information of goods from Russian into Ukrainian was installed.
During integration, the integrator assured that when installing the module, the translation made will not be overwritten https://prnt.sc/qklW_wVZ7yBz, but at the moment everything that is translated by the module is overwritten in the fields of the Ukrainian language again into Russian. The integrator advised to write here, on the forum, to solve the problem.
Our CRM https://crm.smartid.com.ua/
Original question is available on version: ru

Answers:

Сусяк Ігор
Integrator.com.ua
Personal license
everything is correct, hourly transmission of the necessary fields is configured from OneBox and they are recorded directly in the Openkart database.
If there are modules that additionally change the data in the products - then yes, the changes will be accepted from the module separately.
You have the option of disabling the module and setting up the translation of products using OneBox (recommended), or to ask for an update through your integrator about the possibility not to transfer product names in Ukrainian.
11.01.2023, 20:59
Original comment available on version: ua

"You have the option to disable the module and configure the translation of products using OneBox (recommended)"
Tell me how this happens and with what is configured?
12.01.2023, 20:08
Original comment available on version: ru

Сусяк Ігор
Integrator.com.ua
Personal license
on the hour crown /app/automatization/hour/edit/
set the action "Translate product fields to the specified language"
fill in the fields https://take.ms/epkFG , including the X-RapidAPI-Key (Google Translate)
the action will process 50 items per hour.
12.01.2023, 22:32
Original comment available on version: ua

Алексей
Leave a message in this thread and the user's contacts will be shown to you
thanks a lot for the detailed answer
13.01.2023, 18:33
Original comment available on version: ru

Сусяк Ігор
Integrator.com.ua
Personal license
Leave a message in this thread and the user's contacts will be shown to you
Did it work? then mark my answer as correct.
13.01.2023, 19:25
Original comment available on version: ua

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