1b.app
Link copied -

delivery service handler

created a new business process
pulled up orders
delivery method - yes
invoice - specified
http://prntscr.com/udpff1
parcel statuses are not tracked.
with another business process, everything is tracked
where to look for the error?
Original question is available on version: ru

Answers:

check the shipping method.
Most likely, the handler is not specified in the selected delivery method.
Settings -> other -> shipping methods.
Check for duplicates so that there are no identical ones, and if there are, so that each has a handler.
08.09.2020, 18:03
Original comment available on version: ru

http://prntscr.com/udqmy1
it's a pip....
how many sales channels we will connect
so many new mails we will receive
08.09.2020, 19:04
Original comment available on version: ru

Hello, please give a link to the process in which the IR statuses are not tracked - I will solve this issue.
09.09.2020, 16:44
Original comment available on version: ru

everything worked with the new mail
and with ukrposhta complete ignore.
https://adapter.crm-onebox.com/admin/customorder/order/3443/edit/
https://adapter.crm-onebox.com/admin/customorder/order/3443/edit/
https://adapter.crm-onebox.com/admin/customorder/order/?filtermanagerid=&fil... &filterpassedstatuses=1&statusid[0]=171&filterauthorid=&filterproject=&filterproductname=&filterproductid=&filtercode1c=&filterdatetofrom=&filterdatetoto=&filterdateplanfrom=&filterdateplanto=&filtertags=&filterorderemployerid=&filteremployerid[0]=&filterutm=&ok=1&searchLine=
but the same delivery by Ukrposhta with a different business process is fine
https://adapter.crm-onebox.com/admin/customorder/order/?filtermanagerid=&fil... &filterpassedstatuses=1&statusid[0]=171&statusid[1]=103&filterauthorid=&filterproject=&filterproductname=&filterproductid=&filtercode1c=&filterdatetofrom=&filterdatetoto=&filterdateplanfrom=&filterdateplanto=&filtertags=&filterorderemployerid=&filteremployerid[0]=&filterutm=&ok=
12.09.2020, 12:54
Original comment available on version: ru

Ukr. mail never suggested addresses from the drop-down list ;(
12.09.2020, 20:01
Original comment available on version: ru

the question is not about hinting addresses....
and about tracking the status of the parcel
12.09.2020, 20:03
Original comment available on version: ru

Please join the conversation. If you have something to say - please write a comment. You will need a mobile phone and an SMS code for identification to enter. Log in and comment