List of related questions and answers «Integrations with CRM and ERP»
2 answer
10.04.2023, 09:51
That week, the app made it impossible to set up your own profile to share data with other OneBoxes. Observed on several systems with which you ha...
Comments added to the process by an automatic action are not synchronized via Network
Good day! At the subprocess stage, there is an action "Add comment to process" (screen 1) https://monosnap.com/file/WyoRHkTbfDimn4TATICUlPm7NrnxWL ...
Onebox Network
Unable to send the process through OneBox Network, the error shows that there is no email or phone number of the customer, although it is all filled
Only one phone number is ported
When transferring a process with a customer who has multiple phone numbers, only the first phone number is transferred. That is, when we transfer t...
2 answer
23.12.2022, 11:22
/network/company/config/ We create our company and fill in the data, but when saving, it gives an error, as in chest 1227
Unable to send process through Onebox Network
The error states that a phone number or e-mail must be specified, it is written in the contact card, everything is sent from the admin account, but...
Synchronization error
Hello! Encountered "Sync Error": https://icf.1b.app/app/network-88090/history/ Please tell me what could be the problem? Are there any re...
5 replies
03.10.2022, 09:50
It is possible to transfer leads in such a rank, so that in the additional field the value was transferred to the process, as I saw on the screensh...
Change time zone
Good afternoon. Please change the time zone for the client https://sobr.crm-onebox.com/ (Cloud) to Almaty (GMT+6). Thank you.
1 answer
22.08.2022, 16:51
You can install OneBox using the link https://crm-onebox.com/ru/?ref=21 Moving to OneBox OS from SheBo Due to the fact that from January 1, 2023, O...
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