List of related questions and answers «Integration with telephony services»
binotel conversation records are not loaded
records of conversations in CRM https://crm.tdp.com.ua/ with binotel are not loaded
Evaluate the refinement of the mobileAPI call recording method from Kyivstar
АРИ appeared at Kyivstar to receive a recording of a call through line 044 without connecting the FMC tariff, which allows the client not to play t...
2 answer
28.02.2023, 16:05
Congratulations! Binotal has a GetCall function, which is essentially a call order. I have a problem that it does not get into crm. It is necessary...
5 replies
23.02.2023, 10:35
Ringostat - there is a question about click to call here yesenergy,1b,app Telephony technical support advised installing the Chrome application. ...
7 replies
22.02.2023, 15:08
Configured HERE: https://invafishki.1b.app/app/streamtelecom/settings/ Tried ticking: - PUSH; - CRON; - both options. Click to call. gives error lo...
Events are not created for calls, although there are telephony logs
Good day. https://crm.hlr.ua:50443/ Call events are not created, the last one is for 16/02 16:30, although I can see the logs in the Box for today ...
No phone call
The phone does not receive a call when hovering over the phone in the order.
No popup appears
We changed telephony from phonet to binotel, the settings are made in the same way. sent them a request. The window does not appear.
Error 403 when trying to call from Box
Congratulations! Box https://box.inal.com.ua/ when trying to call a phone from Box client gives error 403: Forbidden. For the user from whom we are...
Distribution of calls to the responsible manager
How to properly set up forwarding to a webhook so that calls go to responsible managers in boxing?
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