Entrance calls

[quote] There are no fixations in the distribution of Podії calls. As there is a problem of transferring statuses to Binotel, it is suggested that you call in such a call with a certain status. [/quote] Look in the history of calls to the Binotel LC when exactly the second call was made. Next, you can see if there was a webhook for this call - if it was not there - then you need to configure it on the side of Binotel so that it is for such cases.

[quote] Tyndyk Maxim Vadimovich Administrator wrote: Look in the history of calls to the Binotel LC when exactly the second call was made. Next, you can use the logs https://difreight.crm-onebox.com/admin/logs/showall/ajax/?file=binotel-complete-... (this is a file for 4.03) to see if there was a webhook for this call - if it was not - then you need to configure on the side of Binotel so that it is for such cases. [/quote] VIN Axis: [2021-03-04 10:39:58] host: difreight.crm-onebox.com url: /binotel/push/complete/ contentID: binotel-push-complete point: /shop.starter.php data: Array ( [requestType] => apiCallCompleted [attemptsCounter] => 1 [callDetails] => Array ( [companyID] => 33764 [generalCallID] => 2452668277 [callID] => 2452668277 [startTime] => 1614847198 [calltype] => 0 [internalNumber] => Business Hours Greeting 2 [internalAdditionalData] => [externalNumber] => 0688085412 [waitsec] => 0 [billsec] => 0 [disposition] => CANCEL [recordingStatus] => [isNewCall] => 0 [customerdata] => [pbxNumberData] => Array ( [number] => 0443440290 ) [historyData] => Array ( [0] ( [waitsec] => 0 [billsec] => 0 [disposition] => CANCEL [internalNumber] => Business Hours Greeting 2 [internalAdditionalData] => ) ) [linkToCallRecordOverlayInMyBusiness] => [linkToCallRecordInMyBusiness] => ) )