The file from the client did not reach the Viber chat bot
Hello, the client sent a "file" to the viber chat bot. As a result, we do not see it. Please see what could be the problem. And then the client has already taken out the brain.
Thank you.
Process link.
https://box.beautyfactory.in.ua/admin/customorder/lead/154728/edit/
Original question is available on version: ru
Thank you.
Process link.
https://box.beautyfactory.in.ua/admin/customorder/lead/154728/edit/
Answers:
Good afternoon. Are you pro 2021-05-21 09:49:20 image at this time?
25.05.2021, 11:46
Original comment available on version: ru
snowball
Death is coming to Brooklyn, it has big teeth and a fluffy tail. wrote:
Good afternoon. Are you pro 2021-05-21 09:49:20 image at this time?
Good afternoon.
No, the file learned about this from you. Now I'm also wondering what kind of image.
I was more interested in the file from the process at the link from 2021-05-24 14:26:56.
27.05.2021, 18:52
Original comment available on version: ru
Here is an example of the data that viber sent us by message:
{
"event":"message",
"timestamp":1621855614533,
"chat_hostname":"SXXXXXX",
"message_token":XXXXXX,
"sender":{
"id":"XXXXXXX=",
"name":"XXXXXXXo",
"avatar":"XXXXXXXX",
"country":"UA",
"api_version":10
},
"message":{
"type":"picture",
"file_name":"Black and gold Instagram post with a photo of a girl with a braid and makeup (6).png",
"size":221371,
"tracking_data":"tracking data"
},
"silent":false
}
Unfortunately Viber did not send us the photo itself. We just threw off its name in the file_name field.
The media field is missing with a link to the file that was sent. Why it is missing, unfortunately I can’t tell you - contact Viber support with this question.
{
"event":"message",
"timestamp":1621855614533,
"chat_hostname":"SXXXXXX",
"message_token":XXXXXX,
"sender":{
"id":"XXXXXXX=",
"name":"XXXXXXXo",
"avatar":"XXXXXXXX",
"country":"UA",
"api_version":10
},
"message":{
"type":"picture",
"file_name":"Black and gold Instagram post with a photo of a girl with a braid and makeup (6).png",
"size":221371,
"tracking_data":"tracking data"
},
"silent":false
}
Unfortunately Viber did not send us the photo itself. We just threw off its name in the file_name field.
The media field is missing with a link to the file that was sent. Why it is missing, unfortunately I can’t tell you - contact Viber support with this question.
28.05.2021, 10:45
Original comment available on version: ru
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