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Business processes are not created

In BP https://crm.infosaver.ru/admin/shop/workflowstatus/137/action/new/ the action "Create a subtask depending on the value of the process date" is configured, which means that 330 days after the task is closed, a new one should be created. Until July 202, tasks were created, now they have stopped.
An example of a filter with renewal tasks https://crm.infosaver.ru/admin/customorder/order/?filtertags=&filtercustomso...
Original question is available on version: ru

Answers:


Hello
Most likely, your daily cron is not working. This may be due to insufficient allocated memory to run the day cron
18.02.2021, 18:10
Original comment available on version: ru

And how much memory should be for correct operation?
19.02.2021, 09:44
Original comment available on version: ru

some of our tasks started to be unloaded on extension, what is the reason for this then?
https://crm.infosaver.ru/admin/customorder/order/?filtertags=&filtercustomso... =&filterproductid=&filterclientid[0]=&filtercdatefrom=&filtercdateto=&filterrealauthorid=&statusid[0]=2219&statusid[1]=1449&statusid[2]=140&statusid[3]=1842&statusid[4]=1448&statusid[5]=1614&statusid[6]=1077&statusid [7]=2196&statusid[8]=2518&statusid[9]=1450&contractorsid=&filterproductserial=&fromfilterproductcustompostupleniepoproduktu19=&tofilterproductcustompostupleniepoproduktu19=&filterpayment=&filterdeletedid=&ok=1&searchLine=
19.02.2021, 10:32
Original comment available on version: ru


Danilov Sergey Sergeevich
Client wrote:
And how much memory should be for correct operation?

now 1G and this is not enough, I don’t know how much is necessary for correct operation, but obviously more. You can contact our system administrator so that he registers what is necessary. It will cost 1 hour

Danilov Sergey Sergeevich
Client wrote:
some of our tasks started to be unloaded on extension, what is the reason for this then?
https://crm.infosaver.ru/admin/customorder/order/?filtertags=&filtercustomso... =&filterproductid=&filterclientid[0]=&filtercdatefrom=&filtercdateto=&filterrealauthorid=&statusid[0]=2219&statusid[1]=1449&statusid[2]=140&statusid[3]=1842&statusid[4]=1448&statusid[5]=1614&statusid[6]=1077&statusid [7]=2196&statusid[8]=2518&statusid[9]=1450&contractorsid=&filterproductserial=&fromfilterproductcustompostupleniepoproduktu19=&tofilterproductcustompostupleniepoproduktu19=&filterpayment=&filterdeletedid=&ok=1&searchLine=

yesterday, in order to understand why the day cron does not work to the end, I launched it for a start with the memory that was allocated initially and it was not enough for it, and then I launched it with unlimited memory and it worked to the end without errors
from which I concluded that there is not enough memory for the cron to work correctly
the extension tasks that were created yesterday are the result of my manual launch of cron, the tasks that were created tonight - apparently cron was able to finalize until the task was created, but could not finalize
19.02.2021, 11:04
Original comment available on version: ru

we have an hour of paid time, make use of it
19.02.2021, 11:09
Original comment available on version: ru

Лосик Лилия Владимировна
Администратор проектов
Maria, the client has a watch on the balance - please use it https://box.webproduction.ua/admin/shop/users/26604477/bonus/
25.02.2021, 14:01
Original comment available on version: ru


Losik Liliya Vladimirovna
Administrator wrote:
Maria, the client has a watch on the balance - please use it https://box.webproduction.ua/admin/shop/users/26604477/bonus/


I conveyed the client's wish to complete the revision. Previously, a task was set for the desired setting. Judging by the state of the client’s cron, this setting has been made and there is enough memory to process the daily cron
25.02.2021, 14:08
Original comment available on version: ru

https://crm.infosaver.ru/admin/customorder/zadachi-po-vnedreniyu-onebox/2033998/... an example of a task where a renewal BP has not been created.
BPs for renewal began to be created in the system, but not all for some reason
25.02.2021, 17:40
Original comment available on version: ru

You have a setting in the action "Create only when the current date is equal to the sum of the process date and the interval value"
and for processes whose calculated date (Closing date + 330 days) has already passed - processes will not be created
25.02.2021, 17:48
Original comment available on version: ru

01.03.2021, 13:05
Original comment available on version: ru

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