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Autologic action in mobile app

Hello, I can not understand the reason for the failure of the following actions in order processing from the mobile application. When passing to a stage that includes actions.
Back up process content in stock
Automatically apply promotional offers to a process
Original question is available on version: ru

Answers:

somehow you gave too little information
it's hard to say without an example
13.10.2020, 23:45
Original comment available on version: ru


Ustimenko Igor OneBox CTO wrote:
somehow you gave too little information without an example it's hard to say something

When placing an order from the mobile application by the manager, when going to the "Product in stock" stage, which includes "Reserve the contents of the process in the warehouse" "Automatically apply promotional offers to the process", these same actions do not work.
In the desktop version, everything works.
14.10.2020, 08:47
Original comment available on version: ru

give status id where it is configured
14.10.2020, 11:41
Original comment available on version: ru


Ustimenko Igor OneBox CTO wrote:
give status id where it is configured

Now you have given too little information.
Hope this fits.
https://box.beautyfactory.in.ua/admin/shop/workflowstatus/290/action/new/
14.10.2020, 13:49
Original comment available on version: ru


Ustimenko Igor OneBox CTO wrote:
give status id where it is configured

Hello, can I wait for an answer?
16.10.2020, 11:03
Original comment available on version: ru

as far as I can see, the mobile version does not make your products selected, but in actions, accounting is configured for you only for the selected ones - that's why it doesn't work
16.10.2020, 11:42
Original comment available on version: ru


Ustimenko Igor OneBox CTO wrote:
as far as I can see, the mobile version does not make your products selected

Can you elaborate here?
16.10.2020, 11:46
Original comment available on version: ru


Korzh Artyom Oleksandrovich
Client wrote:
Ustimenko Igor OneBox CTO wrote: as far as I can see, the mobile version does not make your products selected. Can you give more details here?

in actions there is a setting to take into account only selected products (tick select)
in the mobile version it is not in the product interface, so they do not work
16.10.2020, 14:37
Original comment available on version: ru


Ustimenko Igor OneBox CTO wrote:
Korzh Artyom OleksandrovichThe client wrote: Igor Ustimenko OneBox CTO wrote: as far as I can see, the mobile version does not make your products selected Can you find out more here? products so they don't work

Now I understand. Thank you.
16.10.2020, 15:00
Original comment available on version: ru


Ustimenko Igor OneBox CTO wrote:

I want to ask again. Make it possible to hide the "Product prices" field on the product selection tab and expand the number of displayed values in the amount tab (for example, the discount amount), since "Process products" are not very convenient in the mobile interface.
Thank you.
16.10.2020, 15:35
Original comment available on version: ru

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