Application Questions and Answers «Nova Poshta»
Select the type of shipment Documents
Good day! It is necessary to choose the type of shipment Document for small packages. Tell me if it is possible to adjust this selection? Thank you!
Does not switch stages depending on the status of TTN
Such a problem has arisen, it does not switch the stages of the business process depending on the status of the TTN in Nova Poshta. The current sta...
Cities stopped pulling up when creating TTN
Hello. Now Novaya Pochta near the city name also conveys the area in the name (in orders received from Prom.ua), here is an example https://prnt.sc...
Does not switch the statuses of business process stages when the status of the declaration changes
Hello! Some tasks do not switch between new mail statuses. Those. a declaration of new mail was created from the task and the task does not receive...
Contact person when creating TTN
Good day, Please let me know if the contact person for whom the power of attorney has been issued is indicated in the settings of the NP office. Bu...
4 answer
24.07.2023, 10:40
Good afternoon Example process https://pl-tyres.1b.app/18561/ By default, one FOP is selected https://prnt.sc/SCt7sFnV60A9, but if you go to tn, th...
Error when creating TTN payment control
Good day. I concluded an agreement with novapay and new mail api business cabinet I turned on the payment control function, but when creating an...
Settings for automatic creation of TTN
Tell me how to configure the automatic creation of TTN? АРИ key added, through the application requests the process of creating a ttn
Does not translate order status stages according to Nova Poshta statuses
https://gadgetopt.crm-onebox.com/945333/ The order was in the "Packing" status. Although, according to the settings, I had to go to Drop in the de...
Postpaid settings
Good day. Please help to solve a few questions 1. How to make the post-payment be removed when creating the invoice, if the order is paid in fu...
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