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8 replies
Transcription Zadarma - Read what the manager says instead of "listen"
Hello. Recently, the well-known Zadarma service has connected the possibility of transcribing telephone conversations into text. Those. there is no...
1 answer
29.09.2020, 13:50
Automatically open the appropriate customer business process during a conversation with the customer
How does the contact card setting work: Automatically open the appropriate customer business process during a conversation with the customer (Call ...
7 replies
Start the process automatically from a call
How can I set it up so that when answering a call, a BP is automatically created (not from a button in a pop-up window, but automatically)? What do...
two internal numbers in the employee card
Good afternoon. Due to production needs, one of the employees has two working devices (telephony Asterix). Accordingly, the card contains two inter...
CPM does not determine the number to which the client is calling
The CPM does not define a number. which the client called https://crm.scoma.ru/admin/shop/workflowstatus/2188/action/new/ written in automatic acti...
2 answer
19.08.2020, 12:50
Call recording in the mobile application
A call is made from the One Box app on a mobile phone over the normal network. 1. After the call, the system can offer the caller to create a task ...
Function Adjustment
At the moment we cannot customize the function. I suggest: to correct the parameter of the function "At the start of the time at the start, ch...

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