error ttn Nova Poshta
Hello, when creating ttn http://joxi.ru/nAyyQGQtwgKdWA
you need to change the recipient http://joxi.ru/YmEwYBYHMw577A
but when saving http://joxi.ru/E2paLyLTG7zpDA
contact remains the same http://joxi.ru/bmold1dCy3zn82
please solve the problem, everything worked correctly before
Original question is available on version: ru
you need to change the recipient http://joxi.ru/YmEwYBYHMw577A
but when saving http://joxi.ru/E2paLyLTG7zpDA
contact remains the same http://joxi.ru/bmold1dCy3zn82
please solve the problem, everything worked correctly before
Answers:
08.11.2020, 15:24
Original comment available on version: ru
Good afternoon. Your screenshots are not working
10.11.2020, 18:35
Original comment available on version: ru
there, in principle, from the description it is clear that an error occurs when trying to change the recipient on the screen for creating a new mail, you can try to check it yourself on this order https://box.optodess.com.ua/admin/customorder/order/806856/edit/
was
change
unchanged
waiting for a decision
was
change
unchanged
waiting for a decision
10.11.2020, 18:50
Original comment available on version: ru
The TT creation window does not remember the data that you enter into it. Those. if you have changed the recipient, you must create a tn with the required data, otherwise, after reloading the page, the data will remain the same as during the previous load. "remember" some things can only be a special block of new mail, which is output to the process
11.11.2020, 09:36
Original comment available on version: ru
this is understandable, we have been doing this for 3 years already, there is no TTN at the beginning yet, the recipient's data changes before the creation of TTN
try it yourself
try it yourself
11.11.2020, 10:27
Original comment available on version: ru
Bodyako Dmitry
Employee wrote:
what to try, i don't understand
the contact does not change even before the first creation of the ttn, what you wrote that we are trying to change the data in the already created ttn is not so, I'm waiting for an answer how to change the recipient before the first creation of the ttn
11.11.2020, 11:44
Original comment available on version: ru
Pedan Anton
Client wrote:
waiting for an answer how to change the recipient even before the first creation of ttn
no way
11.11.2020, 14:48
Original comment available on version: ru
choose a recipient and create a ttn with the changed one
11.11.2020, 14:48
Original comment available on version: ru
so it doesn’t work, that’s the question, if I’m wrong, please test what works and provide a screenshot that shows that you changed the contact and the ttn was created with a new contact not the one that originally came in the order
11.11.2020, 15:14
Original comment available on version: ru
how to change the recipient of the parcel from the client who came in the order to another contact?
11.11.2020, 15:18
Original comment available on version: ru
changed the recipient to a random one and created a ttn, what's the problem I don't understand?
11.11.2020, 15:30
Original comment available on version: ru
you just chose, as I understand it, from the already created contacts
this form then how does it work? (before it added a contact and substituted it as a recipient)
this form then how does it work? (before it added a contact and substituted it as a recipient)
11.11.2020, 15:37
Original comment available on version: ru
This has been fixed in the new version, as far as I remember. update you?
11.11.2020, 16:07
Original comment available on version: ru
"threatens" with new functionality, partially redesigned interface, and so on)
Updated, boxing will be available within 10 minutes. Now the base is being rebuilt.
Updated, boxing will be available within 10 minutes. Now the base is being rebuilt.
11.11.2020, 16:17
Original comment available on version: ru
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