Action: Change stage if payment received
http://crm.loader.com.ua/admin/shop/workflowstatus/154/action/new/ - action set
More than 30 minutes have passed, but there is no transfer to the stage according to the settings after the payment is made - http://crm.loader.com.ua/admin/customorder/order/1635/edit/
Payment made - http://crm.loader.com.ua/admin/customorder/order/1635/payment/ it is in UAH. But the process currency is $.
Previously, this combination of settings worked without problems.
Please help - is there a bug or incorrect settings?
How to make the action work with an error of 1% or 0.1% for example?
Original question is available on version: ru
More than 30 minutes have passed, but there is no transfer to the stage according to the settings after the payment is made - http://crm.loader.com.ua/admin/customorder/order/1635/edit/
Payment made - http://crm.loader.com.ua/admin/customorder/order/1635/payment/ it is in UAH. But the process currency is $.
Previously, this combination of settings worked without problems.
Please help - is there a bug or incorrect settings?
How to make the action work with an error of 1% or 0.1% for example?
Answers:
Payment made - http://crm.loader.com.ua/admin/customorder/order/1635/payment/ it is in UAH. But the process currency is $.
The process value is taken in a currency (i.e. USD) and looks for a payment with the appropriate amount and currency.
You need to either make a payment in the same currency, or if the payment will be made only in the system currency, modify the setting in action to recalculate the process amount into the base currency and look for a payment (2 hours revision)
09.04.2021, 17:51
Original comment available on version: ru
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