Can't access our OneBox page
Good afternoon. For the second day we can not go to our page in OneBox. When you enter your username and password, just a white page appears and that's it. Reboot, nothing changes.
Original question is available on version: ru
Answers:
You have run out of free space on your server.
29.04.2021, 14:53
Original comment available on version: ru
Good afternoon.
You can clean the log files, about ~ 2GB will be freed.
You can change the tariff of your VPS, now you have 40 GB, as an example, 80 GB of disk space is available on the CPX21.
You can change the tariff yourself in Hetzner's LC.
We can clean - 1 hour.
You can clean the log files, about ~ 2GB will be freed.
You can change the tariff of your VPS, now you have 40 GB, as an example, 80 GB of disk space is available on the CPX21.
You can change the tariff yourself in Hetzner's LC.
We can clean - 1 hour.
29.04.2021, 15:22
Original comment available on version: ru
Unicorn Victor wrote:
What is the cost of 1 hour of work?
$30/standard hour.
Prices can be found here https://crm-onebox.com/ru/prices/#improvements
29.04.2021, 16:01
Original comment available on version: ru
Thank you. And how much memory did YOU clean and how can we clean it ourselves in the future? What needs to be removed?
05.05.2021, 18:02
Original comment available on version: ru
Good afternoon.
Now 5.3G of disk space is available.
Reduced swap, cleared service logs. Configured daily archiving and deletion of log files older than 18 days.
Now the logs will not take up much space.
You can control the available space in the "Server Load Control Panel" /admin/shop/statistic/
You can configure the "Delete old files" cleanup action, but keep in mind that this action deletes files on the disk and these files cannot be restored.
If there is not enough disk space, you need to change the tariff of your VPS.
You can change the tariff in Hetzner LC.
You need to update your PHP version to the latest one. You now have PHP 5.4 installed, which requires PHP 7
Now 5.3G of disk space is available.
Reduced swap, cleared service logs. Configured daily archiving and deletion of log files older than 18 days.
Now the logs will not take up much space.
You can control the available space in the "Server Load Control Panel" /admin/shop/statistic/
You can configure the "Delete old files" cleanup action, but keep in mind that this action deletes files on the disk and these files cannot be restored.
If there is not enough disk space, you need to change the tariff of your VPS.
You can change the tariff in Hetzner LC.
You need to update your PHP version to the latest one. You now have PHP 5.4 installed, which requires PHP 7
06.05.2021, 10:42
Original comment available on version: ru
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