Character limit in templates
2021-04-07 15:05:34
There is a created template https://box.ltec.com.ua/admin/shop/users/smsmailing/template/
If I try to select it in a bulk mail, I only get the first lines
Is there a limit on the number of characters in templates?
How can I make sure that the whole text is pulled into the message?
If I just insert this text, then it sends everything.
Original question is available on version: ru
If I try to select it in a bulk mail, I only get the first lines
Is there a limit on the number of characters in templates?
How can I make sure that the whole text is pulled into the message?
If I just insert this text, then it sends everything.
Answers:
Restrictions are not for templates, but for the SMS itself.
If my memory serves me right, then an SMS with a text completely from Latin in one SMS fits 140 characters (including spaces), and if there is at least one Cyrillic character in the text - 70 characters including spaces. If the text is longer, then there is a breakdown into several SMS. It is possible that in your case the rest of the text will come later, after all recipients have received the first part.
If my memory serves me right, then an SMS with a text completely from Latin in one SMS fits 140 characters (including spaces), and if there is at least one Cyrillic character in the text - 70 characters including spaces. If the text is longer, then there is a breakdown into several SMS. It is possible that in your case the rest of the text will come later, after all recipients have received the first part.
07.04.2021, 16:27
Original comment available on version: ru
hello, in this case the text was cut off after a special character (quotation mark), we took your question into consideration, I will let you know about the decision
07.04.2021, 16:43
Original comment available on version: ru
Zamogilny Dmitry wrote:
hello, in this case the text was cut off after a special character (quotation mark), we took your question into consideration, I will let you know about the decision
Thank you! expect
07.04.2021, 18:22
Original comment available on version: ru
Zamogilny Dmitry wrote:
should already work
Yes. Thank you!
12.04.2021, 17:22
Original comment available on version: ru
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