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502 error at the same time

http://rozpakui.crm-onebox.com/
Every night at 02:40 CPM hangs and gives a 502 error, for a long time
Sis. the admins of the clients looked, did not find what the error was, but they assume that at 2:00 a regular backup of the CRM is launched and perhaps because of it the error is as their assumption.
1. Tell me what time the backup starts
2. Because of what 502 error is always at the same time?
Original question is available on version: ru https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор

Answers:

1) Database backup starts at 2:40 and lasts approximately 6-8 minutes
This can be seen in the crond settings, user root.
2) Because tables are locked to perform backup.
02.04.2021, 12:28
Original comment available on version: ru


Tasun Sergey Vladimirovich wrote:
1) Database backup starts at 2:40 and lasts approximately 6-8 minutes
This can be seen in the crond settings, user root.
2) Because tables are locked to perform backup.

OK, it turns out that tables are blocked during backup and gives a 502 error, as I understand it, it is impossible to avoid this in order to make a backup? Or there are some ways how you can configure to make backups, but 502 did not give an error
02.04.2021, 12:33
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор Original comment available on version: ru

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