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Internet connection problem on your server.

Hello! Today there was a message in Box: "There was a problem with the Internet connection on your server. Please contact your hosting provider." I contacted the provider, they said that everything is in order and they do not see any problems. Boxing works.
What could be the cause of this error? Appeared for the first time
Original question is available on version: ru

Answers:

Hello. The main reason why this message appears is if your server is experiencing problems with the Internet.
Sometimes situations arise that the Internet does not work well on the server (this is the responsibility of the hosting provider), some integrations break in OneBox, the client writes to us, and the whole problem is on the Internet. We started to show this error specifically to signal that something is wrong with the Internet on the client's server.
On the next successful check, this message will no longer be displayed.
13.01.2021, 17:17
Original comment available on version: ru

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