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Payments in personal account_Closing the payment window

At the time of the client's payment from the personal account - the following processes are created - https://crm.ohholding.com.ua/admin/customorder/oplati-dogovorov/?searchLine=
It is necessary to check "Do you really want to close the payment window" with the Yes / No buttons at the moment when the user tries to close such a payment window after switching to it from the personal account
If the user clicks "Yes" - delete the process in the list https://crm.ohholding.com.ua/admin/customorder/oplati-dogovorov/?searchLine=
Original question is available on version: ru

Answers:


Timofeev Artem Olegovich wrote:
It is necessary to check "Do you really want to close the payment window" with the Yes / No buttons at the moment when the user tries to close such a payment window after switching to it from the personal account

Unfortunately, this description does not make it clear what, where and in what form it is necessary to implement. You provide a screenshot to a third-party service (in this case, LiqPay), but do not indicate what and where needs to be improved on the OneBox side.
Please describe your need in a more detailed form.
16.11.2020, 11:48
Original comment available on version: ru


Tyndyk Maxim Vadimovich
Administrator wrote:

Timofeev Artem Olegovich wrote:
It is necessary to check "Do you really want to close the payment window" with the Yes / No buttons at the moment when the user tries to close such a payment window after switching to it from the personal account

Unfortunately, this description does not make it clear what, where and in what form it is necessary to implement. You provide a screenshot to a third-party service (in this case, LiqPay), but do not indicate what and where needs to be improved on the OneBox side.
Please describe your need in a more detailed form.


Timofeev Artem Olegovich
Employee wrote:
At the time of the client's payment from the personal account

I clarify - the client uses blocks: https://prnt.sc/vjxurz
When he selects payment in them, he is transferred to the payment page and creates a process https://crm.ohholding.com.ua/admin/customorder/oplati-dogovorov/?searchLine=
If it closes the payment window, the process still remains.
Accordingly, you need "protection from a fool" and the removal of the process as described.
Is it possible to link to the payment window if the user tries to close it with a Yes/No window?
Is it possible to delete the created process if the user answered - Yes?
16.11.2020, 11:58
Original comment available on version: ru


Timofeev Artem Olegovich wrote:
Is it possible to link to the payment window if the user tries to close it with a Yes/No window?
Is it possible to delete the created process if the user answered - Yes?

That is, you want some kind of dialog box to appear when you try to close the page of a third-party payment service? If yes, then it cannot be done.
16.11.2020, 14:41
Original comment available on version: ru


Timofeev Artem Olegovich wrote:
If it closes the payment window, the process still remains.

Does the payment come later in this process? If so, can it make an action that after some time will check whether there was a payment and if not, will it delete the process?
16.11.2020, 14:43
Original comment available on version: ru


Tyndyk Maxim Vadimovich
Administrator wrote:

Timofeev Artem Olegovich wrote:
If it closes the payment window, the process still remains.

Does the payment come later in this process? If so, can it make an action that after some time will check whether there was a payment and if not, will it delete the process?

No, the payment comes in another process. But in theory, you can tie it to a certain Parent. Or add to the payment block to which parent to knit, since the payment will be made from the process page in the personal account. There is a contract number field - this is additional. field, it is +/- unique. + finalize the action that you propose. Is it possible? What is the assessment?
17.11.2020, 18:42
Original comment available on version: ru


Timofeev Artem Olegovich wrote:
No, the payment comes in another process. But in theory, you can tie it to a certain Parent.

if you set it like this - OK

Timofeev Artem Olegovich wrote:
Or add to the payment block to which parent to knit, since the payment will be made from the process page in the personal account. There is a contract number field - this is additional. field, it is +/- unique

you will need to find the process in a certain BP by comparing the value of the additional field (contract number entered) - and bind it as a parent - if so - then 2 hours of revision

Timofeev Artem Olegovich wrote:
+ finalize the action that you propose.

payment verification action in the current process N time field and deletion in case of absence - 4 hours
18.11.2020, 12:48
Original comment available on version: ru

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