Category disappears
Hello. Yesterday I created the category "Bathroom accessories" id 11991, but it disappeared. The second time I create and it disappears. Tell me what's the problem. Thanks
Original question is available on version: ru
Answers:
Tell me, did you have products in this category? since you have an automatic action to remove empty categories - https://prnt.sc/ufdykd
11.09.2020, 10:44
Original comment available on version: ru
Yes, yesterday I created and added a product. It's just that the action fires once a day, and yesterday I created a category and immediately added a product. By the way, the category with one product managed to get into opencart.
11.09.2020, 10:48
Original comment available on version: ru
can you look at the history by category with id 11991 ? Perhaps indeed the automatic action removed
11.09.2020, 11:09
Original comment available on version: ru
Kachanovsky Andrey Vladimirovich
Client wrote:
489789
this product has a different category - https://prnt.sc/ufegh9 , and there is no record in the history that category 11991 was set for this product - https://prnt.sc/ufeho8
most likely at the time of working out the daily cron, category 11991 was empty and it was deleted by an automatic action
11.09.2020, 11:12
Original comment available on version: ru
it's just that yesterday I created a category "Bathroom accessories" and in it "Liquid soap dispensers"
11.09.2020, 11:14
Original comment available on version: ru
Kachanovsky Andrey Vladimirovich
Client wrote:
it's just that yesterday I created a category "Bathroom accessories" and in it "Liquid soap dispensers"
judging by the history of the product, when the product was categorized, there was no parent category Bathroom Accessories, otherwise the history would have the entry that you have now - https://prnt.sc/ufeos0
11.09.2020, 11:23
Original comment available on version: ru
Thanks for the help. So the problem is with me :D
11.09.2020, 11:25
Original comment available on version: ru
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