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The employee cannot log in to the box

Hello!
Encountered a user login problem.
We created a password that contains uppercase and lowercase letters, numbers and punctuation marks - a "data saving error" pops up. The punctuation mark was removed - the password is saved, but when you try to log in, it gives a login error.
https://onebox.ardis.ua/app/employer/23/permissions/
created a new user https://onebox.ardis.ua/app/employer/107786/permissions/ , the same problem.
Help to find out the reason.
Original question is available on version: ua

Answers:

Commentary is available in ua and not yet translated to the current language.
04.10.2022, 13:03

Ярина
Personal license
thank you! is it turned off somewhere? so that the manager can come in right away
04.10.2022, 18:40
Original comment available on version: ua

Where it turns on, there it turns off. That is, on the page https://onebox.ardis.ua/app/employer/
05.10.2022, 11:48
Original comment available on version: ua

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