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crm HTTP ERROR 500 not working

Answers:

Hello, is the issue still relevant?
11.05.2021, 09:59
Original comment available on version: ru

Good afternoon, the server has started, but the question remains about the reason, can you check the reason please?
11.05.2021, 10:37
Original comment available on version: ru

Your box is on your server. If it lags / restarts / something else, check with the service provider - your hosting.
11.05.2021, 10:46
Original comment available on version: ru

Based on the results of studying the situation, we see that at the moment,
the main load on the server is created by input / output to the disk subsystem:

The mysql database server generates this load:

This server was not configured by us and we do not have a root password for the database server.
Check with your server administrator what might be causing the load.
With respect,
Pogoriliy Andriy
Technical support HostPro
11.05.2021, 11:15
Original comment available on version: ru

The operation of the system, namely: crowns, users, etc. When you log in, you make inserts into the database, in turn the database writes the results of its work to disk, thus generating load on it. What is the problem at the moment?
11.05.2021, 11:21
Original comment available on version: ru

Now, everything is fine, we want to understand the reason for what happened at 2:00, what actions generated this load, why the server was not available from 2:00 to 8:30, why it did not restart itself. We want to understand what we can do to prevent this in the future
11.05.2021, 11:42
Original comment available on version: ru

Good afternoon.
At night, in the time interval from one to 5, the system update is launched. If the structure of the database changes during the update
then this process requires exclusive access to the database.
At 2-40, the database backup starts. Creating a backup also requires exclusive access to the database.
Time, creating a backup copy of your database, approximately 40 minutes.
Today, these processes have been superimposed requiring exclusive access to the database.
Competing transactions locked parts of the database and were waiting for access.
By about 8:30 all processes were finalized, the backup was created and the system became available.
Now the start of creating a copy of the database has been moved to 2:20.
The backup process is optional, you can change it at your discretion or disable it.
11.05.2021, 13:02
Original comment available on version: ru

Thank you very much for the clarification and reconfiguring the start time of creating a copy of the database. You don't need to disable backup.
11.05.2021, 17:41
Original comment available on version: ru

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