After using box (demo) for a while, I got the message "Your OneBox is turned off"
Trying to login https://crm-onebox.com/en/onebox-disabled/?box=testonebox.crm-onebox.com
In response to me "Your OneBox is turned off" (screenshot)
Maybe it's a coincidence, but it happened after creating this task https://crm-onebox.com/ru/support/contacts/6690-pochemu-ne-srabativaet-filtr-po-...
That is, boxing worked yesterday, but then it stopped
Why ?
Original question is available on version: ru
In response to me "Your OneBox is turned off" (screenshot)
Maybe it's a coincidence, but it happened after creating this task https://crm-onebox.com/ru/support/contacts/6690-pochemu-ne-srabativaet-filtr-po-...
That is, boxing worked yesterday, but then it stopped
Why ?
Answers:
Your phone is not verified (not valid) and the system has switched to the disabled status bot
08.02.2021, 10:08
Original comment available on version: ru
Ustimenko Igor
OneBox CTO wrote:
Your phone is not verified (not valid) and the system has switched to the disabled status bot
1. If it was not valid, then why did the system allow the system to be created?
2. If it was not valid, why didn't the system block for a week after it was created?
3. What needs to be done to make the box start working again?
4. If I want to communicate only by mail and do not want to be called, how can I create a box without specifying a phone number?
08.02.2021, 11:05
Original comment available on version: ru
Tester Don't call
Client wrote:
1. If it was not valid, then why did the system allow the system to be created?
verification on the site after the 1st message goes
Tester Don't call
Client wrote:
2. If it was not valid, why didn't the system block for a week after it was created?
mechanism launched on Friday
Tester Don't call
Client wrote:
3. What needs to be done to make the box start working again?
give the correct phone number of the subscriber and pass verification
Tester Don't call
Client wrote:
4. If I want to communicate only by mail and do not want to be called, how can I create a box without specifying a phone number?
No
08.02.2021, 12:08
Original comment available on version: ru
Ustimenko Igor
OneBox CTO wrote:
give the correct phone number of the subscriber and pass verification
How to get verified?
08.02.2021, 13:34
Original comment available on version: ru
Ustimenko Igor
OneBox CTO wrote:
give the correct phone number of the subscriber and pass verification
1. Where to give (no one asked him, despite the fact that there is mail)?
2. How to get verified?
08.02.2021, 13:54
Original comment available on version: ru
Tester
Client wrote:
Ustimenko Igor
OneBox CTO wrote:
give the correct phone number of the subscriber and pass verification
1. Where to give (no one asked him, despite the fact that there is mail)?
2. How to get verified?
you will receive instructions soon
and also I advise you Vladislav not to engage in such nonsense as registering new accounts - this threatens to worsen the number of tickets and comments for you
08.02.2021, 13:56
Original comment available on version: ru
Ustimenko Igor
OneBox CTO wrote:
you will receive instructions soon
Thank you, I'm waiting
10.02.2021, 13:09
Original comment available on version: ru
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