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How to clean "Unified Chat"

Answers:

Good afternoon!
Click the red box and select :
1. delete everything
2. remove all notifications where you were mentioned
3. delete all unread notifications about changes in processes
4. mark as read
23.11.2020, 12:54
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників» Original comment available on version: ru

Good afternoon!
Click the red square and select :
1. delete everything
2. remove all notifications where you were mentioned
3. delete all unread notifications about changes in processes
4. mark as read
23.11.2020, 12:54
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників» Original comment available on version: ru


Chizhik Alexander Sergeevich
Administrator wrote:
Good afternoon!
Click the red square and select :
1. delete everything
2. remove all notifications where you were mentioned
3. delete all unread notifications about changes in processes
4. mark as read

Alexander,
unfortunately this is not correct information. You show how to clean "Notifications" in the "Notification Center", and Vladislav and I need to clean (or reply as read) chats https://prnt.sc/vocyz0
23.11.2020, 13:41
Original comment available on version: ru

Куприян Владислав Валерьевич
Baza.cn.ua / Integrator (FOP Kupriyan)
It seems to help get rid of the numbers
And how to massively clear these numbers https://prnt.sc/vodois?
23.11.2020, 14:12
Original comment available on version: ru


Yurchenko Roman Sergeevich
Client wrote:
Alexander,
unfortunately this is not correct information. You show how to clean "Notifications" in the "Notification Center", and Vladislav and I need to clean (or reply as read) chats https://prnt.sc/vocyz0


in the TOR it is the CC that is indicated and not a word about any chats
23.11.2020, 14:13
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників» Original comment available on version: ru

Куприян Владислав Валерьевич
Baza.cn.ua / Integrator (FOP Kupriyan)
That is, I pass all the rules to the CC https://prnt.sc/vodpp5
But when chat is not the norm https://prnt.sc/vodq9q
How to clean it up?
23.11.2020, 14:14
Original comment available on version: ru


Chizhik Alexander Sergeevich
Administrator wrote:
How to clean "Unified Chat"

The topic is called "How to clean the "Single Chat"", that's why I'm writing.
23.11.2020, 14:15
Original comment available on version: ru


Kupriyan Vladislav Valerievich
Baza.cn.ua / Integrator (FOP Kupriyan) wrote:
That is, I pass all the rules to the CC https://prnt.sc/vodpp5
But when chat is not the norm https://prnt.sc/vodq9q
How to clean it up?

this is due to the fact that on this forum many users asked to distinguish this (personally, I was against it) - but they did as the majority wanted.

Kupriyan Vladislav Valerievich
Baza.cn.ua / Integrator (FOP Kupriyan) wrote:
It seems to help get rid of the numbers
And how to massively clear these numbers https://prnt.sc/vodois?

you can choose: "mark all as read" - the topics in the CU will remain, and the numbers will disappear
23.11.2020, 14:17
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників» Original comment available on version: ru


Chizhik Alexander Sergeevich
Administrator wrote:
this is due to the fact that on this forum many users asked to distinguish this (personally, I was against it) - but they did as the majority wanted.

Yes, I agree - it's terribly inconvenient. In order to check if somewhere a message or notification needs to be switched back and forth. For the whole day you can normally switch.
So what about deleting or marking a chat as read? .... is it possible to do this in bulk?
23.11.2020, 14:33
Original comment available on version: ru


Yurchenko Roman Sergeevich
Client wrote:
So what about deleting or marking a chat as read? .... is it possible to do this in bulk?

yes - the numbers will disappear, but the topics will remain
23.11.2020, 14:40
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників» Original comment available on version: ru

Куприян Владислав Валерьевич
Baza.cn.ua / Integrator (FOP Kupriyan)

Chizhik Alexander Sergeevich
Administrator wrote:

Yurchenko Roman Sergeevich
Client wrote:
So what about deleting or marking a chat as read? .... is it possible to do this in bulk?

yes - the numbers will disappear, but the topics will remain

I pressed all the buttons but the numbers didn't disappear https://prnt.sc/vojh2w
How to get rid of them?
23.11.2020, 18:18
Original comment available on version: ru



Kupriyan Vladislav Valerievich
Baza.cn.ua / Integrator (FOP Kupriyan) wrote:
I pressed all the buttons but the numbers didn't disappear https://prnt.sc/vojh2w
How to get rid of them?

please send your access to the mail chizhik@crm-onebox.com - we will double-check why it is not cleared.
23.11.2020, 22:26
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників» Original comment available on version: ru

Куприян Владислав Валерьевич
Baza.cn.ua / Integrator (FOP Kupriyan)

Chizhik Alexander Sergeevich
Administrator wrote:

Kupriyan Vladislav Valerievich
Baza.cn.ua / Integrator (FOP Kupriyan) wrote:
I pressed all the buttons but the numbers didn't disappear https://prnt.sc/vojh2w
How to get rid of them?

please send your access to the mail chizhik@crm-onebox.com - we will double-check why it is not cleared.

The question is not closed, why did you solve it?
24.11.2020, 11:48
Original comment available on version: ru


Kupriyan Vladislav Valerievich
Baza.cn.ua / Integrator (FOP Kupriyan) wrote:
The question is not closed, why did you solve it?

please send your access to the mail chizhik@crm-onebox.com - we will double-check why it is not cleared.
24.11.2020, 11:50
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників» Original comment available on version: ru

Куприян Владислав Валерьевич
Baza.cn.ua / Integrator (FOP Kupriyan)
Sent an email but got a reply
24.11.2020, 11:56
Original comment available on version: ru

Куприян Владислав Валерьевич
Baza.cn.ua / Integrator (FOP Kupriyan)
Screenshot not attached
24.11.2020, 11:57
Original comment available on version: ru


Kupriyan Vladislav Valerievich
Baza.cn.ua / Integrator (FOP Kupriyan) wrote:
Sent an email but got a reply

strange - mail a.chizhik@crm-onebox.com was cut off
24.11.2020, 11:58
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників» Original comment available on version: ru

Куприян Владислав Валерьевич
Baza.cn.ua / Integrator (FOP Kupriyan)
24.11.2020, 13:50
Original comment available on version: ru

rechecked - I initially advised you incorrectly - you can only delete one by one. If it is necessary to refine the mass removal by analogy with the CC, the production estimate will be 25 hours.
24.11.2020, 14:02
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників» Original comment available on version: ru


Chizhik Alexander Sergeevich
Administrator wrote:
rechecked - I initially advised you incorrectly - you can only delete one by one. If it is necessary to refine the mass removal by analogy with the CC, the production estimate will be 25 hours.

Why do something that is broken in the first place? What would you pay for it then?
I understand when you need to pay for a completely new functionality that no one really needs, and it makes no sense to pay for the shoals of developers.
24.11.2020, 14:06
Original comment available on version: ru


Yurchenko Roman Sergeevich
Client wrote:
Why do something that is broken in the first place? What would you pay for it then?
I understand when you need to pay for a completely new functionality that no one really needs, and it makes no sense to pay for the shoals of developers.

Approximately the same question can be asked to each user who wants: "their own functionality" and then argues that it is so right - in fact, as in most topics on the forum. For some, the logic of separation and such work is more correct.
24.11.2020, 14:12
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників» Original comment available on version: ru

Куприян Владислав Валерьевич
Baza.cn.ua / Integrator (FOP Kupriyan)
Sasha, I wrote here https://crm-onebox.com/ru/support/notification-center/3509-v-edinom-chate-prishl... -vse-ravno-cherez-vremya-mne-pokazivaet-chto-ne-prochitano/
1. That it does not remove it has already been fixed?
2. Don't you think it's stupid, after integration 1600 messages arrived from the socket and now you need to click each one to remove them all?
24.11.2020, 15:58
Original comment available on version: ru


Kupriyan Vladislav Valerievich
Baza.cn.ua / Integrator (FOP Kupriyan) wrote:
2. Don't you think it's stupid, after integration 1600 messages arrived from the socket and now you need to click each one to remove them all?

Vladislav, there is another problem, I wrote about it earlier (I can’t find a ticket): I decided to manually remove all the marks in the appeals to Rosecti. Spent a lot of time, and they reappeared.
Therefore, do not even waste time on manual cleaning 0 they will appear again.
24.11.2020, 16:02
Original comment available on version: ru


Kupriyan Vladislav Valerievich
Baza.cn.ua / Integrator (FOP Kupriyan) wrote:
Sasha, I wrote here https://crm-onebox.com/ru/support/notification-center/3509-v-edinom-chate-prishl... -vse-ravno-cherez-vremya-mne-pokazivaet-chto-ne-prochitano/
1. That it does not remove it has already been fixed?
2. Don't you think it's stupid, after integration 1600 messages arrived from the socket and now you need to click each one to remove them all?

1. no - they haven’t done it yet - if they took it on, the developer would unsubscribe in the topic
2. no - there is a user who considers the absence of a clock in the upper right corner of the system stupid (it doesn’t matter that he works in win and there is a clock there)
Above is an estimate from production.
24.11.2020, 16:48
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників» Original comment available on version: ru

Куприян Владислав Валерьевич
Baza.cn.ua / Integrator (FOP Kupriyan)
2. I don’t agree with your logic, if there is a certain table (system section, etc.) in which some operational work takes place, that is, the number of records is actively changing, then I think that this section should have a function for mass work with this table, this is, so to speak, a kind of "must-have" of development, although of course this is a moot point, if everything rests purely on the TK of the client who orders the music, then yes, maybe so
At first it showed me 1600 records with kopecks, I thought I would have to click there for a long time, but then as I started clicking something “loaded” for a long time and this number decreased sharply to 160 kopecks, I clicked everything in 3 minutes and the problem was essentially solved.
Thanks :)
24.11.2020, 23:33
Original comment available on version: ru

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