fix authorization on the forum for the company
a company with the login integrator is linked to my contact
our employee with the email address dana55882016@gmail.com authorized her account and for some reason it happened that these 2 accounts were merged, now it is https://prnt.sc/1000iun
please separate the company and the employee into different accounts.
Original question is available on version: ua
our employee with the email address dana55882016@gmail.com authorized her account and for some reason it happened that these 2 accounts were merged, now it is https://prnt.sc/1000iun
please separate the company and the employee into different accounts.
Answers:
Hello
Your employee passed the verification 2021-02-17 17:35:26 under the user with the integrator login, he indicated his email and phone number as I understand his personal ones. Since earlier this number and email were not linked to any of the contacts on the forum, the system linked them to the integrator after the verification. Your employee's account did not exist on the forum at the time of verification
You can go through the verification under the integrator user, once again indicate the second email and phone number, so that they would appear in the integrator profile, and your employee could create an account with her data
https://crm-onebox.com/ua/profile/verification/
Your employee passed the verification 2021-02-17 17:35:26 under the user with the integrator login, he indicated his email and phone number as I understand his personal ones. Since earlier this number and email were not linked to any of the contacts on the forum, the system linked them to the integrator after the verification. Your employee's account did not exist on the forum at the time of verification
You can go through the verification under the integrator user, once again indicate the second email and phone number, so that they would appear in the integrator profile, and your employee could create an account with her data
https://crm-onebox.com/ua/profile/verification/
19.02.2021, 11:57
Original comment available on version: ua
I try this, it gives an error https://prnt.sc/109nruq
28.02.2021, 22:49
Original comment available on version: ua
This email is linked to your even record, verify with the same email, but it is not possible for the second user
01.03.2021, 09:28
Original comment available on version: ua
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