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imap cron not working

Good afternoon! Imap cron does not work in the box https://crm.hlr.ua/, we do not receive mail in the box. Can you reload it?
Is it possible for us to do it ourselves? If yes, how? Thanks
Original question is available on version: ru

Answers:

I don’t know how to help either, I need access to the server here ...
29.03.2021, 16:52
Original comment available on version: ru

Good afternoon.
I see cron worked.
Cron Work time: 3,972.64 s
29.03.2021, 17:31
Original comment available on version: ru

yes, finally coped with the task) we won’t ship like that anymore
29.03.2021, 17:37
Original comment available on version: ru

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