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Integration with ERC

https://rozpakui.crm-onebox.com
Integration with the ERC provider is set up.
In the settings, I included loading all products, but not loading categories, 36,000 products were loaded in Uncategorized. I cleaned all the products, the integration itself works.
Now I only need to sync certain categories with the provider. I took 3 categories from the supplier, created them in the CPM with the name 1 in 1 and indicated them in action
https://rozpakui.crm-onebox.com/admin/auto/action/hour/edit/
https://prnt.sc/umyk50
But 0 products from this supplier were loaded.
https://rozpakui.crm-onebox.com/admin/shop/products/?filtercdatefrom=&filter...
How to download and update products from a supplier of only certain categories (without downloading all categories) and for some reason what I set up does not work?
Original question is available on version: ru https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор

Answers:

You have created categories in Ukrainian, while ERC gives category names in Russian - and there is no correspondence.
You can see the output here https://rozpakui.crm-onebox.com/admin/logs/showall/ajax/?file=erc.log
24.09.2020, 16:56
Original comment available on version: ru


Tyndyk Maxim Vadimovich
Administrator wrote:
You have created categories in Ukrainian, while ERC gives category names in Russian - there are no matches. You can see the output here https://rozpakui.crm-onebox.com/admin/logs/showall/ajax/? file=erc.log

Created 1 category structure like a supplier in Russian https://prnt.sc/un5ynt
Specified these categories in action https://prnt.sc/un5z4d
Products from these categories of the supplier were loaded in the CPM, but they are all Uncategorized, so it found these categories from the supplier, but did not put them in the CRM
https://rozpakui.crm-onebox.com/admin/shop/products/?filtercdatefrom=&filter...
24.09.2020, 18:17
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор Original comment available on version: ru


Korop Vladislav Pavlovich wrote:
Created 1 category structure like a supplier in Russian https://prnt.sc/un5ynt
Specified these categories in action https://prnt.sc/un5z4d
Products from these categories of the supplier were loaded in the CPM, but they are all Uncategorized, so it found these categories from the supplier, but did not put them in the CRM
https://rozpakui.crm-onebox.com/admin/shop/products/?filtercdatefrom=&filter...

The action contains the setting "Do not update categories for products and do not add new ones" - accordingly, the categories will not be updated for products.
25.09.2020, 09:19
Original comment available on version: ru


Tyndyk Maxim Vadimovich
Administrator wrote:
Vladislav Pavlovich Korop wrote: I created 1 category structure like a supplier in Russian https://prnt.sc/un5ynt I indicated these categories in action https://prnt.sc/un5z4d We loaded products from these supplier categories in CPM, but all of them Without a category, that is, it found these categories from the supplier, but did not put them in the CPM https://rozpakui.crm-onebox.com/admin/shop/products/?filtercdatefrom=&filter... products and do not add new ones" - accordingly, the categories will not be updated for products.

I thought that if you turn it off, it will update the absoluteness of all categories, or will it update only those categories that are specified in the action and new ones will not be created?
25.09.2020, 09:22
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор Original comment available on version: ru


Korop Vladislav Pavlovich wrote:
I thought that if you turn it off, it will update the absoluteness of all categories, or will it update only those categories that are specified in the action and new ones will not be created?

yes, without this checkbox it will create categories, and then update products only for the selected ones
as an option - make the settings separate - add the setting "Do not import categories, but update categories for products according to the selected categories" (something like this) - so that the categories are not imported, but the category of the found products is updated if the category matches the selected ones - 2 hours of revision .
25.09.2020, 09:27
Original comment available on version: ru


Tyndyk Maxim Vadimovich
Administrator wrote:
Korop Vladislav Pavlovich wrote: I thought that if you turn it off, it will update the absoluteness of all categories, or will it update only those categories that are specified in the action and new ones will not be created? yes, without this checkbox it will create categories, and then update products only according to the selected ones as an option - make the settings separate - add the setting "Do not import categories, but update categories for products according to the selected categories" (something like this) - so that the categories are not imported, but the category was updated for the found products if the category matches the selected ones - 2 hours of revision.

Somehow everything is confusing
I will describe once again in a simple way what is needed, I take the category from the supplier, for example "Slabs". I create a 1 in 1 category in the box with the same name, select this category in action and I need to load, update products from the supplier only for this category. Tobish when downloading products from a supplier, we are looking for a category with the same name and uploading, updating products.
Does this require 2 hours of refinement or what?
25.09.2020, 09:36
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор Original comment available on version: ru


Korop Vladislav Pavlovich wrote:
Somehow everything is confusing
I will describe once again in a simple way what is needed, I take the category from the supplier, for example "Slabs". I create a 1 in 1 category in the box with the same name, select this category in action and I need to load, update products from the supplier only for this category. Tobish when downloading products from a supplier, we are looking for a category with the same name and uploading, updating products.
Does this require 2 hours of refinement or what?

I provided a solution - a setting that will allow you to load only the desired product categories, do not import all categories
it is possible without setting, that is, only those that are selected in the action - but if one of the clients does not like it (maybe someone wants to load the entire tree, but update only certain categories) - this will be your area of responsibility and the subsequent change logic will also be improved.
25.09.2020, 09:39
Original comment available on version: ru

Can I look at the logs somewhere myself? In order not to pull you, check.
04.08.2021, 13:51
Original comment available on version: ru

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