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Orders are not imported from Opencart

Please tell me, I set up integration with Opencart, the goods are all unloaded into the box, but orders are not imported, what could be the reason?
https://prnt.sc/vjynpb
https://prnt.sc/vjyoew
https://prnt.sc/vjyopg
https://prnt.sc/vjyp2r
Original question is available on version: ru

Answers:

link to your box
perhaps at the initial stage you have some actions that do not allow you to create a process
16.11.2020, 13:24
Original comment available on version: ru

https://onebox.leokor.com.ua

Mulach Marina Anatolievna
Employee wrote:
link to your box
perhaps at the initial stage you have some actions that do not allow you to create a process
16.11.2020, 13:42
Original comment available on version: ru


try to specify another responsible person in action - https://prnt.sc/vk0cp8 , since this employee has all access rights disabled - https://prnt.sc/vk0d5q
16.11.2020, 13:56
Original comment available on version: ru


Mulach Marina Anatolievna
Employee wrote:

try to specify another responsible person in action - https://prnt.sc/vk0cp8 , since this employee has all access rights disabled - https://prnt.sc/vk0d5q

Changed the responsible to the administrator, but unfortunately there is no result
16.11.2020, 14:13
Original comment available on version: ru

on opencart box ip added to allowed?
16.11.2020, 16:10
Original comment available on version: ru


Mulach Marina Anatolievna
Employee wrote:
on opencart box ip added to allowed?

yes, in the API section I added an IP address for access
16.11.2020, 16:16
Original comment available on version: ru


Sales Dept wrote:

Mulach Marina Anatolievna
Employee wrote:
on opencart box ip added to allowed?

yes, in the API section I added an IP address for access

https://prnt.sc/vk3ppx
16.11.2020, 16:19
Original comment available on version: ru


Mulach Marina Anatolievna
Employee wrote:
on opencart box ip added to allowed?

Good afternoon! Unloaded from Opencart here is just one strange order https://prnt.sc/vkkul3
17.11.2020, 10:05
Original comment available on version: ru

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