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New mail - number of places

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n1cck

2021-04-01 12:33:13

Process https://rivcont.info/admin/customorder/order/1528984/edit/
There are 3 products in this process.
NP account https://rivcont.info/admin/shop/integrations/novaposhta-integration-28/control/
default number of places = 1
But, for some reason, the number of places in this process created 2 (should have created 1)
This problem appeared after the revision and the solution of problems with the refinement with weight
https://crm-onebox.com/en/support/logistics-and-delivery-services/7637-novaya-po...
https://crm-onebox.com/ru/support/logistics-and-delivery-services/7084-novaya-po...
https://crm-onebox.com/en/support/logistics-and-delivery-services/7731-novaya-po...

screenshot_1.png screenshot_2.png screenshot_3.png

Original question is available on version: ru

Answers:

Замогильный Дмитрий

OneBox production

Hello, on which process can I test the creation of TTN with several different products of the process?

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02.04.2021, 16:12

Original comment available on version: ru

n1cck

Zamogilny Dmitry wrote:
Hello, on which process can I test the creation of TTN with several different products of the process?

Created a test process https://rivcont.info/admin/customorder/order/1539641/edit/

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05.04.2021, 15:09

Original comment available on version: ru

Замогильный Дмитрий

OneBox production

try to set the general dimensions of such orders through the Sending parameters process block and re-create the waybill

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06.04.2021, 17:59

Original comment available on version: ru

n1cck

Zamogilny Dmitry wrote:
try to set the general dimensions of such orders through the Sending parameters process block and re-create the waybill

Managers do not have access to this block, it is necessary that the TTN be correctly created at the stage
How to be in this case ?

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07.04.2021, 12:21

Original comment available on version: ru

n1cck

Is there any solution?

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09.04.2021, 09:18

Original comment available on version: ru

n1cck

Good afternoon
Is there a solution to this problem?

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14.04.2021, 19:54

Original comment available on version: ru

n1cck

There is information ?

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21.04.2021, 15:23

Original comment available on version: ru

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