we have such a checkbox in the integration [file]3892[/file] The client has a question, how much will it cost to finalize so that if at the time of creating the TT I specify the dimensions, then the dimensions are sent [file]3893[/file] and if I specify the volumetric weight, then it is created with the volumetric weight [file]3894[/file] TTn-ki are created manually from a standard interface

it doesn't work, see Unchecked [file]3936[/file] I specify the parameters [file]3937[/file] Here's what's in the NP (everything is clear) [file]3938[/file] And if I just specify the volumetric weight [file]3939[/file] That passes ones [file]3940[/file]

Nova Poshta (dimensions and volumetric weight)

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Губко Александр Сергеевич

OneBox CORP

Personal license

2021-02-26 16:44:33

we have such a checkbox in the integration

The client has a question, how much will it cost to finalize so that if at the time of creating the TT I specify the dimensions, then the dimensions are sent
and if I specify the volumetric weight, then it is created with the volumetric weight
TTn-ki are created manually from a standard interface

screenshot_1.jpg screenshot_2.jpg screenshot_3.jpg

Original question is available on version: ru

Answers:

Отдел Заботы

OneBox production

Uncheck "Use volumetric weight.." in the settings. Everything. By default, dimensions are sent, and if Volumetric weight is added, it will be sent

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26.02.2021, 18:08

Original comment available on version: ru

Губко Александр Сергеевич

OneBox CORP

Personal license

it doesn't work, see
Unchecked
I specify the parameters
Here's what's in the NP (everything is clear)
And if I just specify the volumetric weight
That passes ones

screenshot_1.jpg screenshot_2.jpg screenshot_3.jpg screenshot_4.jpg screenshot_5.jpg

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02.03.2021, 10:51

Original comment available on version: ru

Отдел Заботы

OneBox production

what about the setting "When sending goods, send the dimensions of each product separately", is it turned off?

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04.03.2021, 14:10

Original comment available on version: ru

Губко Александр Сергеевич

OneBox CORP

Personal license

Here is the setting of the np itself
https://rmgroup.business/admin/shop/integrations/novaposhta-integration-1/contro...

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04.03.2021, 16:22

Original comment available on version: ru

Губко Александр Сергеевич

OneBox CORP

Personal license

can you look?
Problem still exists

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12.03.2021, 09:17

Original comment available on version: ru

Отдел Заботы

OneBox production

I see that we now send dimensions in any case, you can make a setting so as not to send them if you filled out the specified field during manual creation. Takes ~3h

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12.03.2021, 17:00

Original comment available on version: ru

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Nova Poshta (dimensions and volumetric weight)

Answers:

Thanks for your choice.