Parcels are not shipped to the Nova Poshta branch
Colleagues, good afternoon!
We have a failure in the system, it doesn’t send to the branch, although I press the warehouse warehouse, select the city and branch, it writes an error, I tried it several times, and this is not the only one already, so with all orders that should go to the branch, with targeted shipments like this became over time. Tell me, please, what is the problem here and how can it be solved? I am attaching the screenshot of the error. Thanks!
Original question is available on version: ru
We have a failure in the system, it doesn’t send to the branch, although I press the warehouse warehouse, select the city and branch, it writes an error, I tried it several times, and this is not the only one already, so with all orders that should go to the branch, with targeted shipments like this became over time. Tell me, please, what is the problem here and how can it be solved? I am attaching the screenshot of the error. Thanks!
Answers:
Good afternoon. Your data is incorrectly filled in the integration settings. Namely, the city of the sender and the branch number
11.02.2022, 13:03
Original comment available on version: ru
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