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Integration of monobank FOP account

The integration with the physical monobank has been set up and has been working well for a long time, but it’s impossible to connect the sole proprietorship - the API pulls the account - everything is set up, but payments for the sole proprietorship do not go into the statement / wallet itself but they go to the individual. what is the problem is unclear. mono payments are visible in the application
Original question is available on version: ru

Answers:

Суханіцький Андрій OneBox CORP
OneBox Corp - Інтегратор
Personal license
Check the access rights of the contact CRM OPTIUM bot, it must have administrator rights in order for payments to be created
13.07.2021, 22:42
Original comment available on version: ru

yes it worked thanks. But the fact that nothing is displayed in the purpose of the payment except for the name is this a problem on the mono side or is it something to set up again?
14.07.2021, 14:16
Original comment available on version: ru

Суханіцький Андрій OneBox CORP
OneBox Corp - Інтегратор
Personal license

Zubarev Sergey
Optium wrote:
yes it worked thanks. But the fact that nothing is displayed in the purpose of the payment except for the name is this a problem on the mono side or is it something to set up again?

option 3:
1) only the name is indicated in the assignment
2) mono does not give other data
3) we take data from another field
14.07.2021, 15:33
Original comment available on version: ru


Sukhanitsky Andrey
integrator wrote:

Zubarev Sergey
Optium wrote:
yes it worked thanks. But the fact that nothing is displayed in the purpose of the payment except for the name is this a problem on the mono side or is it something to set up again?

option 3:
1) only the name is indicated in the assignment
2) mono does not give other data
3) we take data from another field

1 made a test payment specially written in the appointment - and in the application and us the appointment is in the vanbox is not
2 mono support swears that all fields are given and even threw off an example and in the examples everything is there
3 most likely you take only from the field "payer" and the field for the purpose of payment is not taken into the CRM at all
20.07.2021, 13:46
Original comment available on version: ru

Суханіцький Андрій OneBox CORP
OneBox Corp - Інтегратор
Personal license

Zubarev Sergey
Optium wrote:
1 made a test payment specially written in the appointment - and in the application and us the appointment is in the vanbox is not
2 mono support swears that all fields are given and even threw off an example and in the examples everything is there
3 most likely you take only from the field "payer" and the field for the purpose of payment is not taken into the CRM at all

Most likely, this is the case, put a Ticket with an example, the developers will be able to say more precisely, I do not have such access
20.07.2021, 15:18
Original comment available on version: ru

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