Configuring click2call
Connected telephony Kyivstar- https://onebox.mim.kiev.ua/app/kyievstar/
The token is correct. There are events.
But I can't make a call via click2call or via
From the first, what is not clear is how to indicate in the contact card that this or that number is associated with telephony and whether it should be done as in the old version of MVP - ?
2nd Is there anything else that needs to be configured for this feature to work properly on our end?
When you try to call a call through or by clicking on the "handset" in the process or contact card, nothing happens.
Please help me figure out what the problem is
Original question is available on version: ru
The token is correct. There are events.
But I can't make a call via click2call or via
From the first, what is not clear is how to indicate in the contact card that this or that number is associated with telephony and whether it should be done as in the old version of MVP - ?
2nd Is there anything else that needs to be configured for this feature to work properly on our end?
When you try to call a call through or by clicking on the "handset" in the process or contact card, nothing happens.
Please help me figure out what the problem is
Answers:
Under what user and where are you trying to call?
07.09.2021, 16:50
Original comment available on version: ru
Tyndyk Maxim Vadimovich
OneBox production
Administrator wrote:
Under what user and where are you trying to call?
https://onebox.mim.kiev.ua/app/contact/33322/ - calls to this number
I don't see any events. I can't understand why.
The phone number is registered in the card correctly according to the integration in Kyivstar
I watch the log https://onebox.mim.kiev.ua/admin/logs/showall/ajax/?file=api-registercall-2021-0...
doesn't even find this number
I can't figure out what the problem is. This phone was entered in the Kyivstar telephony configuration in their personal account
08.09.2021, 17:16
Original comment available on version: ru
I can't figure out what the problem is. This phone was entered in the Kyivstar telephony configuration in their personal account
now there is an error 403: Forbidden - here is the URL log where the request goes https://onebox.mim.kiev.ua/admin/logs/showall/ajax/?file=kyievstar-2021-09-10.lo...
I assume that all such tokens are not correct
10.09.2021, 14:53
Original comment available on version: ru
Tyndyk Maxim Vadimovich
OneBox production
Administrator wrote:
I can't figure out what the problem is. This phone was entered in the Kyivstar telephony configuration in their personal account
now there is an error 403: Forbidden - here is the URL log where the request goes https://onebox.mim.kiev.ua/admin/logs/showall/ajax/?file=kyievstar-2021-09-10.lo...
I assume that all such tokens are not correct
Asked to check. Since it turned out that Kyivstar did not include the configuration for CRM
15.09.2021, 12:00
Original comment available on version: ru
Asked to check. Since it turned out that Kyivstar did not include the configuration for CRM
paste the URL from the logs into the browser - this will be a 403 error
15.09.2021, 15:51
Original comment available on version: ru
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