Switching to a user who was already responsible does not work
The process https://v.sigmatm.com.ua/admin/customorder/dogovor/19159/edit/, when moving to the current stage, should have changed the owner by processing "Switch the owner to a role whose employee was already responsible" but the processing did not works.
Original question is available on version: ru
Answers:
Which of the actions and to which employee, in your opinion, should have switched the responsible person?
15.07.2021, 15:29
Original comment available on version: ru
Initially, the author Kirill Lukashov (head of sales department) was responsible, in the course of the process there was a switch to a lawyer, when the lawyer completed his actions, the responsibility must be returned again, in this case to Kirill Lukashov (head of sales department). But it didn't work. Worst of all, it used to work, but then it suddenly stopped.
16.07.2021, 09:03
Original comment available on version: ru
Give me a link to the step where the action doesn't fire correctly.
Because you have several stages of the same name with the same settings, I don’t understand which one is needed
Because you have several stages of the same name with the same settings, I don’t understand which one is needed
16.07.2021, 16:34
Original comment available on version: ru
19.07.2021, 10:20
Original comment available on version: ru
You have the setting "Disable logging of change history by processes" enabled.
Accordingly, according to the process, there is no history of who was responsible before switching to the stage with action.
Accordingly, according to the process, there is no history of who was responsible before switching to the stage with action.
19.07.2021, 15:05
Original comment available on version: ru
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