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Eugene, did the above solution help you?

[quote] Tyndyk Maxim Vadimovich OneBox production Premium partner wrote: Eugene, did the above solution help you? [/quote] yes it worked

[quote] Tyndyk Maxim Vadimovich OneBox production Premium partner wrote: Eugene, did the above solution help you? [/quote] Maxim, I can't understand why the action does not work on the process https://box.venbest.ua/admin/shop/workflow/76/constructor/ added an action both to the start stage https://box.venbest.ua/admin/shop/workflowstatus/1153/action/new/ and to the stage of order distribution https://box.venbest.ua/admin/shop/workflowstatus/ 1213/action/new/ . The process description is left blank. And, by the way, the very first comment can be copied? not the last, but the first? an example of an application here https://box.venbest.ua/admin/customorder/servisniy-tsentr-kiev/1036654/edit/ Thanks

1. Probably you can add a comment after creating a process and working out actions? 2. No, the variable is for the last comment. For the first one, it is necessary to refine the new variable.

[quote] Tyndyk Maxim Vadimovich OneBox production Premium partner wrote: 1. Probably you can add a comment after creating a process and working out actions? 2. No, the variable is for the last comment. For the first one, it is necessary to refine the new variable. [/quote] I look at the timings, it's generally strange somehow. Comments are created before the process. It may be that an application is created through the api, and then comments are already added to it? But why then is the comment creation time much earlier than the order?

[quote] It may be that an application is created through the api, and then comments are already added to it? [/quote] It may well be. It turns out that you send 2 requests in the rest api - one for creating, and the second for adding a comment?