Not working Make a payment

Question

Good afternoon. At the stages Overlay received J and Overlay received Y, the payment should be made and the status should be switched to Completed, but for some reason the payment is not created and goes to the Completed status without any errors
Here is an example https://andser.crm-onebox.com/admin/customorder/order/157743/edit/
These orders need to be passed through the status Overlay received

Answer 1

Мария

OneBox production

In setting up the action to make a payment, you have a checkmark to make a parent process - and the processes from the example do not have parent processes. Try to uncheck this box and go to the stage

Make a payment (donate)

11.06.2021, 13:50

Original comment available on version: ru

Not working Make a payment

Answers:

Thanks for your choice.