Change business process and stage depending on field values
Good afternoon!
There is an action at the BP stage "Change business process and stage depending on field values" with the following setting:
https://prnt.sc/vpntqk
But, it didn't work
What could be the reason? Everything worked correctly before.
Link to BP:
http://91.225.138.240/admin/shop/workflow/16/constructor/
Link to the sales order where this action did not work:
http://91.225.138.240/admin/customorder/order/3510/edit/
Original question is available on version: ru
There is an action at the BP stage "Change business process and stage depending on field values" with the following setting:
https://prnt.sc/vpntqk
But, it didn't work
What could be the reason? Everything worked correctly before.
Link to BP:
http://91.225.138.240/admin/shop/workflow/16/constructor/
Link to the sales order where this action did not work:
http://91.225.138.240/admin/customorder/order/3510/edit/
Answers:
The condition on which the action should be triggered has not been selected.
25.11.2020, 11:35
Original comment available on version: ru
does the person responsible in this process have access rights to this BP and the status to which you want to switch?
25.11.2020, 15:27
Original comment available on version: ru
your action is triggered only when you go to the stage, since it was not indicated by what criterion to compare equals / more / less, the action did not work. For the test, I set the checkbox to work once a minute - https://prnt.sc/vpurwq , the stage switched
25.11.2020, 15:35
Original comment available on version: ru
Mulach Marina Anatolievna
Employee wrote:
your action is triggered only when you go to the stage, since it was not indicated by what criterion to compare equals / more / less, the action did not work. For the test, I set the checkbox to work once a minute - https://prnt.sc/vpurwq , the stage switched
Thank you! Everything is ok now)
25.11.2020, 15:40
Original comment available on version: ru
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