automatic message not working
2022-01-19 16:26:50
Here is the process
https://rodsad.crm-onebox.com/admin/customorder/otchet/21122/edit/
It automatically goes to stages
At the sent stage, there is an action to send telegram messages
https://rodsad.crm-onebox.com/admin/shop/workflowstatus/135/action/new/
The problem is that if I switch manually - everything is ok
But if automation is triggered, then the message is not sent, what could be the problem?
Original question is available on version: ru
https://rodsad.crm-onebox.com/admin/customorder/otchet/21122/edit/
It automatically goes to stages
At the sent stage, there is an action to send telegram messages
https://rodsad.crm-onebox.com/admin/shop/workflowstatus/135/action/new/
The problem is that if I switch manually - everything is ok
But if automation is triggered, then the message is not sent, what could be the problem?
Answers:
Hello. Most likely the problem is that box does not understand which user is sending the message (this is done by cron). I think this can be solved by adding in the action the choice of the user on behalf of which to send a message and use it, it will take about an hour.
04.02.2022, 15:21
Original comment available on version: ru
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