Action Switch stage when stage expires does not work
On the BP stage, the action Set stage due date and Switch stage on stage expiration are configured. But the stage is not switched when the stage expires. Examples
https://stimul.crm-onebox.com/admin/customorder/order/?fromfiltercustomdataformi... =&filterproductname=&filternovaposhtacabinet=&filternovaposhtastatus=&statusid[0]=179&filtercustomestlidoprazha33=&filterpayment=&filterproductid=&filterclientid[0]=&ok=1&searchLine=
Original question is available on version: ru
https://stimul.crm-onebox.com/admin/customorder/order/?fromfiltercustomdataformi... =&filterproductname=&filternovaposhtacabinet=&filternovaposhtastatus=&statusid[0]=179&filtercustomestlidoprazha33=&filterpayment=&filterproductid=&filterclientid[0]=&ok=1&searchLine=
Answers:
on the example of the process https://stimul.crm-onebox.com/admin/customorder/order/68614/edit/
it fits the conditions for switching the status upon the expiration of the stage, the action tries to switch it, but when switching to the next statuses, it catches the error "Stage switching is prohibited by role" and does not switch the stage
Most likely this is due to the fact that on the status Deal completed, there is a switch to the status Payment confirmed by the financial manager, where there is an action that prohibits switching the status depending on the role
it fits the conditions for switching the status upon the expiration of the stage, the action tries to switch it, but when switching to the next statuses, it catches the error "Stage switching is prohibited by role" and does not switch the stage
Most likely this is due to the fact that on the status Deal completed, there is a switch to the status Payment confirmed by the financial manager, where there is an action that prohibits switching the status depending on the role
22.09.2021, 10:04
Original comment available on version: ru
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