OneBox CRM + ERP strength is the ability automate all business processes of an enterprise without connect additional software. Our key focus is it expands the possibilities of such automation.
The second advantage of OneBox, which we plan to develop in the long run, this is the design of the product under yourself / under your business.
Customization of individual interface solutions, customization individual automation logic, setting up external integrations. All that concerns the adjustment of software for your processes. Our paradigm is that the software product should adapt to the business, and not vice versa.
More and more processes are moving to mobile phones. Our Smartphones are taking on more and more features. Become more powerful, more convenient, more reliable.
We can not ignore this fact. Every year we pay separate attention and separate release to mobile application. OneBox mobile is a separate direction, with a separate development team, the task of which to do application more efficient.
Every year the number of automatic actions, on average, increases by 120 objects. These are 120 fundamentally new ones. automatic reactions that you can apply to yourself
As a result of this choice, each owner receives not 120 new features, and much more. Since you have it is possible to combine automatic Onebox reactions. For example the fact of creating a task on missed call where in the first stage will be sent SMS notification with the text that we know that you called and we will call you back. And the same reaction, but at the weekend with contact automation during working hours. We plan to keep and increase the pace.
We really don't like the wording “artificial intelligence” since it does not exist yet. At the moment there is only self-learning algorithms. Key benefits of such algorithms is that they can make predictions based on the history events. We use and develop such algorithms for:
Action is a brick. And the solution is the finished house. Of variety of bricks that are available to the user, we create turnkey solutions. These solutions we place in OneBox Market app store that you can connect with one keystroke. Under each release we we place at least 30 such solutions.
We believe that instant messengers and chat rooms have become so popular because they provide a very easy way to exchange valuable information. We decided to transfer this experience to the business. we build and continuously improve communication between employees developing internal and external chat rooms.
We were the first CRM to provide absolutely free client area that does not require licenses. Customer Cabinet is the ability to easily interact. with your customers, partners, suppliers. Client Cabinet saves money by simplifying the load on performers and eliminates the possibility of loss of information. Client Cabinet is updated in each release, pumping features and capabilities.