Forms of client surveys and questionnaires

Clients and leads (CRM)

OneBox gives you a tool to check the customer satisfaction with the completed order. This function collects feedback from customers so that you analyze the responses and react to them promptly — made the service service as comfortable as possible for the customers. At the stage of order execution, if you specify automatic action in the settings, the system will send a form to the customer each time with questions about the quality of service, the level of satisfaction and his wishes. Customer responses will come into the system as tasks for the employee responsible for analyzing customer loyalty. Answers are ordered in the form of fields, they are convenient to analyze and process.
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