We wanted to increase the efficiency of sales. The company has developed and the time has come when all processes managing demanded the CRM system. It was also necessary to connect all departments among themselves in order to obtain convenient communication with the fixation of information in one system. I dealt with the implementation and all the settings myself, from your side the integrator Sergey helped. I liked everything, explanation was good. Now there are a lot of minor questions and for all of them we contact technical support where several employees are engaged in their solution. Since the CRM system was implemented passed to little time, so it's hard to say whether the goal of implementation was achieved.